¡Bienvenido! En esta lección práctica verás frases útiles para gestionar citas — pedir, reagendar, cancelar y confirmar. Escucha, repite y luego practica en ejercicios cortos.
Level A2: This lesson focuses on practical appointment language you can use at clinics, offices, or service centers. You'll learn polite requests (e.g., "Quisiera sacar una cita."), questions about availability, ways to reschedule or cancel, and how to confirm the date and time. CEFR-aligned phrasing, ready for real calls and check-ins.
After this lesson you'll be able to:
At A2 you'll be able to ask for and arrange appointments politely.
Practice asking about available times and choosing a slot.
Learn phrases to reschedule, cancel, confirm, or say you're late.
Ready? Let's go!
When you tap play on phrases, we track your progress through this lesson.
1. Reading + Listening Practice
Hear core phrases, repeat aloud.
Quisiera sacar una cita.
I'd like to make an appointment.
Meaning: I'd like to make an appointment.
When to use: Use this polite opening when calling or speaking to staff to request a new appointment.
Tip: Beginners often say "Quiero" which is direct; "Quisiera" is more polite in requests.
Quisiera sacar una cita para la consulta con el médico.
I'd like to make an appointment for a doctor's visit.
Hola, quisiera sacar una cita la próxima semana, por favor.
Hello, I'd like to make an appointment next week, please.
¿Tiene algún espacio para ___?
Do you have any openings on ___?
Meaning: Do you have any openings on ___?
When to use: Ask this when you want to know if there are slots on a specific day or date.
¿Tiene algún espacio para el lunes por la mañana?
Do you have any openings for Monday morning?
¿Tiene algún espacio para el 10 de mayo?
Do you have any openings on May 10th?
¿Qué horarios tienen disponibles?
What times are available?
Meaning: What times are available?
When to use: Use this to ask broadly about the schedule when you're flexible on day or time.
Hola, ¿qué horarios tienen disponibles esta semana?
Hi, what times are available this week?
Quisiera saber qué horarios tienen disponibles por la tarde.
I'd like to know what times are available in the afternoon.
Me quedo con ___, por favor.
I'll take ___, please.
Meaning: I'll take ___, please.
When to use: Say this when choosing one of the offered appointment times.
Me quedo con la cita del martes a las 10:00, por favor.
I'll take the Tuesday appointment at 10:00, please.
Si hay una opción a las 16:00, me quedo con esa, por favor.
If there's a 4:00 PM slot, I'll take that, please.
¿Me puedes confirmar la fecha y la hora?
Can you confirm the date and time?
Meaning: Can you confirm the date and time?
When to use: Ask this at the end of a booking or when a staff member says they will send details.
Tip: Watch tú/usted forms: in formal calls, say "¿Me puede confirmar... ?" instead of "¿Me puedes... ?"
¿Me puedes confirmar la fecha y la hora por mensaje, por favor?
Can you confirm the date and time by message, please?
Antes de colgar, ¿me puedes confirmar la fecha y la hora?
Before we hang up, can you confirm the date and time?
Quisiera cambiar mi cita.
I'd like to change my appointment.
Meaning: I'd like to change my appointment.
When to use: Use this when you need to move an existing appointment to another day or time.
Quisiera cambiar mi cita del miércoles al viernes, si es posible.
I'd like to change my appointment from Wednesday to Friday, if possible.
Llamo porque quisiera cambiar mi cita por un conflicto de trabajo.
I'm calling because I'd like to change my appointment due to a work conflict.
¿Puedo reagendar para ___?
Can I reschedule for ___?
Meaning: Can I reschedule for ___?
When to use: Ask this when proposing a new day or time to replace the old appointment.
Tip: Some learners mix "reagendar" with "reprogramar"; both are understood, but use the one common in your region.
¿Puedo reagendar para el jueves en la mañana?
Can I reschedule for Thursday morning?
Si es posible, ¿puedo reagendar para la próxima semana?
If possible, can I reschedule for next week?
Necesito cancelar mi cita.
I need to cancel my appointment.
Meaning: I need to cancel my appointment.
When to use: Use this when you can no longer attend and must cancel the booking.
Lo siento, necesito cancelar mi cita de mañana.
Sorry, I need to cancel my appointment for tomorrow.
¿Cómo cancelo mi cita? Necesito cancelar mi cita por un imprevisto.
How do I cancel my appointment? I need to cancel due to an unexpected issue.
Vengo a mi cita.
I'm here for my appointment.
Meaning: I'm here for my appointment.
When to use: Say this when you arrive at the office or clinic and check-in at reception.
Buenos días, vengo a mi cita con la Dra. Pérez a las 9:00.
Good morning, I'm here for my appointment with Dr. Pérez at 9:00.
Hola, vengo a mi cita; ¿dónde debo esperar?
Hi, I'm here for my appointment; where should I wait?
Voy tarde.
I'm running late.
Meaning: I'm running late.
When to use: Call and say this if you're on the way but not going to arrive on time.
Perdón, voy tarde. Llegaré en unos veinte minutos.
Sorry, I'm running late. I'll arrive in about twenty minutes.
Voy tarde por el tráfico, ¿es problema si llego a las 10:30?
I'm running late because of traffic, is it a problem if I arrive at 10:30?
¿Sigue disponible ___?
Is ___ still available?
Meaning: Is ___ still available?
When to use: Use this to check whether a specific slot someone mentioned is still free.
¿Sigue disponible la cita de las 11:00?
Is the 11:00 appointment still available?
Me hablaron de una hora a las 15:00, ¿sigue disponible?
They mentioned a 3:00 PM time — is it still available?
Estoy disponible el ___.
I'm available on ___.
Meaning: I’m available on ___.
When to use: Use this to tell staff which day or date you can attend.
Estoy disponible el miércoles por la mañana.
I'm available on Wednesday morning.
Estoy disponible el 12 de junio, ¿hay hora ese día?
I'm available on June 12th; is there a time that day?
No estoy disponible a las ___.
I'm not available at ___.
Meaning: I’m not available at ___.
When to use: Say this when a proposed time doesn't work for you (use a specific hour).
No estoy disponible a las 14:00, ¿tienen otra opción?
I'm not available at 2:00 PM; do you have another option?
Gracias, pero no estoy disponible a las 9:30 ese día.
Thanks, but I'm not available at 9:30 that day.
2. Conversational Listening Practice
Hear phrases in a real mini-conversation.
Phone call to book a clinic appointment
What does Anna want to do?
Anna
Hola, quisiera sacar una cita, por favor.
Hello, I'd like to make an appointment, please.
David
Claro. ¿Qué horarios tienen disponibles esta semana?
Sure. What times are available this week?
Anna
¿Tiene algún espacio para el jueves por la tarde?
Do you have any openings on Thursday afternoon?
David
Sí, tenemos 3:00 y 4:30. ¿Con cuál se queda?
Yes, we have 3:00 and 4:30. Which will you take?
Anna
Me quedo con las 4:30, por favor. ¿Me puedes confirmar la fecha y la hora?
I'll take 4:30, please. Can you confirm the date and time?
David
Claro: jueves a las 4:30. Le enviamos un mensaje de confirmación.
Sure: Thursday at 4:30. We'll send you a confirmation message.
3. Guided Practice
Quizzes and matching to lock in meaning.
Which phrase means, "I need to cancel my appointment"?
How do you ask "What times are available?" in Spanish?
You want to pick a time someone offered. How do you say, "I'll take 10:00, please."?
Which phrase would you say when you arrive at reception for your appointment?
Hi, I have an appointment at 3, but I'm running late. Can you still see me?
Hola, tengo una cita a las 3, pero ___. ¿Aún pueden atenderme?
Good morning, I'd like to make an appointment. Do you have any openings Thursday morning?
Buenos días, ___. ¿Tiene algún espacio para el jueves por la mañana?
Before we hang up, I want to be sure. Can you confirm the date and time?
Antes de colgar, quiero estar seguro. ____
Match the core phrases
Match the extra phrases
4. Speaking Practice
Say phrases yourself (mic/recording).
Recording stays on your device only. Check speech uses your browser's speech tools when available.
