
New here? This is lesson 195 of a free 238-lesson Spanish course.
I can show you in Spanish
Justin's phone is acting up at Café Laurel, and today you learn how to explain a problem the way people really do: say when it happens, guess why, ask about a fix, and offer to sho
w it.
By the end, you'll walk someone through a problem step by step, in Spanish. Yako and Michael get a live demonstration they didn't ask for.
By the end of this lesson
Say when a problem happens and offer to show it.
- El problema solo pasa cuando ___It only happens when ___
- Me aparece un error cuando ___I get an error when I ___
- Creo que puede ser porque ___I think it might be because ___
- ¿Hay alguna forma de solucionarlo?Is there a way to fix it?
- Te puedo mostrar qué pasaI can show you what happens
- Primero ___ y luego ___First I ___, then I ___
Scene — a flickering screen
Morning at Café Laurel. Justin is at his usual table with his phone in one hand and a half-eaten concha in the other.
Yako is settled on his two chairs, watching. The phone screen flickers and goes black, then comes back.

Learn — when it happens, why, and a fix
Six lines that build one explanation: when the problem happens, what error you get, why you think it happens, whether there's a fix, and how to offer a demo.
Two of them have blanks you fill with your own words.

El problema solo pasa cuando ___
It only happens when ___
When to use it: Say this to pin down exactly when a problem shows up.
Solo here means only, and it goes right before the verb pasa.
Say it: Pasa sounds like PAH-sah.

Me aparece un error cuando ___
I get an error when I ___
When to use it: Say this when a screen or app shows an error message.
Aparecer is like appear: the error shows up on you, so Spanish uses me.

Creo que puede ser porque ___
I think it might be because ___
When to use it: Say this to offer a guess at the cause without committing.
In puede, the ue sounds like the e in met; in que and porque the u is silent and you just hear the e.
Say it: Que and porque: the ue sounds like the e in met.

¿Hay alguna forma de solucionarlo?
Is there a way to fix it?
When to use it: Say this to ask whether a problem can be fixed.
Solucionarlo packs it together: fix it, all one word.
Say it: Hay sounds like the English word eye.

Te puedo mostrar qué pasa
I can show you what happens
When to use it: Say this to offer a live demonstration of the problem.
Te before puedo: I can show it to you.

Primero ___ y luego ___
First I ___, then I ___
When to use it: Say this to walk someone through the steps, one at a time.
Primero is first in a sequence; luego covers what comes next.
Story — the black screen
Justin's phone screen has been misbehaving all morning, and now it does it right in front of witnesses.
Watch how he explains when it happens, why he thinks it happens, and offers to show it. Turn on Show English if you need it.
- Justin taps his phone. The screen flickers and goes dark.
JustinTengo un problema con mi teléfono.I've got a problem with my phone.
Yako¿Qué tipo de problema?What kind of problem?
JustinEl problema solo pasa cuando abro la cámara.It only happens when I open the camera.- Michael comes over with the coffee pot and glances at the dark screen.
Michael¿No funciona?It doesn't work?
JustinMe aparece un error cuando la uso.I get an error when I use it.
Yako¿Y por qué pasa eso?And why does that happen?
JustinCreo que puede ser porque actualicé la app.I think it might be because I updated the app.
Michael¿Hay alguna forma de solucionarlo?Is there a way to fix it?
JustinNo estoy seguro. Primero la abro y luego se pone negra.I'm not sure. First I open it, then it goes black.- Yako leans over both chairs, very interested.
YakoMuéstrame.Show me.
JustinTe puedo mostrar qué pasa. Mira.I can show you what happens. Watch.- Justin opens the camera. The screen goes black instantly.
Yako¡Neta? Se apagó.No way? It went off.
MichaelTal vez reinícialo.Maybe restart it.
JustinYa lo reinicié, pero vuelve a pasar.I already restarted it, but it happens again.
Practice — explain the problem
Ten quick exercises: listen, match, fill gaps, and swap words. You'll rebuild the whole explanation piece by piece.
Nothing here needs typing; tap your way through and watch the story lines come back.
0 of 10 done
What did you hear?
What did you hear?
Match the pairs
Spanish
Primero ___ y luego ___Drop the English hereCreo que puede ser porque ___Drop the English hereNo funcionaDrop the English hereEnglish
What do you say?
What do you say?
Michael asks what's wrong with your phone. You want to offer him a live demonstration.
Fill the gap
Fill the gap
It only happens when ___
El problema solo pasa ____ ___
What does it mean?
What does it mean?
Me aparece un error cuando ___
Pick the reply
Yako says:
Pick the reply
¿Puedes mostrarme qué pasa?
Can you show me what happens?
And you reply with:
Which one doesn’t belong?
Which one doesn’t belong?
Fill the gap
Fill the gap
First I ___, then I ___
Primero ___ y ____ ___
Swap the word
Swap the word
Same offer, but this time use mostrar, the word from this lesson.
Te puedo ____ qué pasa
Build the line
Build the line
I've got a problem
Tap the words in order.
Say it — walk them through it
Now you're Justin, explaining the phone to Yako and Michael at the table. When it's your turn, tap the microphone and say the line.
Tap ▶ first if you want to hear the model line. Your recording stays on your device.
Yako¿Qué pasó con tu teléfono?What happened to your phone?- Justin (you)Say you've got a problem.

Say you've got a problem.
Tengo un problema
I've got a problem
0 of 5 said
Recap — what you can say now
| Spanish | English | Play |
|---|---|---|
| El problema solo pasa cuando ___ | It only happens when ___ | |
| Me aparece un error cuando ___ | I get an error when I ___ | |
| Creo que puede ser porque ___ | I think it might be because ___ | |
| ¿Hay alguna forma de solucionarlo? | Is there a way to fix it? | |
| Te puedo mostrar qué pasa | I can show you what happens | |
| Primero ___ y luego ___ | First I ___, then I ___ |
Save your progress — it’s free
Keep your place in the course and see which lines you’ve learned.
Want the next lesson in your inbox?
Get the next lesson by email, one a day.
Join the newsletterDaily lesson emails are coming soon. Newsletter subscribers get them first.
Keep practicing with Yak Cards
Want these problem-explaining lines in your pocket? Grab the Yak Cards for this lesson and review them anywhere.
A quick round with the Yak Cards each day keeps your cuando, porque, and solucionarlo lines ready to go.
Open Yak Cards