Welcome! This lesson helps you handle common hotel situations — checking in, asking about breakfast, requesting towels, and reporting problems. Listen, practice, and then say each phrase out loud to build confidence.
Level A2: In this lesson you'll practice 13 useful hotel phrases for real stays: making a reservation check-in, asking about breakfast and check-out, getting the Wi‑Fi password, reporting issues, and more. CEFR-aligned and focused on practical, polite requests you can use right at the front desk.
After this lesson you'll be able to:
Be able to check in and say you have a reservation.
Ask politely about breakfast, check-out time, Wi‑Fi, and extra towels.
Report simple room problems and ask about luggage storage.
Build confidence with polite hotel phrasing at A2.
Ready? Let's go!
When you tap play on phrases, we track your progress through this lesson.
1. Reading + Listening Practice
Hear core phrases, repeat aloud.
Tengo una reservación a nombre de ___.
I have a reservation under ___.
Meaning: I have a reservation under ___.
When to use: Say this at the front desk when you already booked a room and want to check in under your name.
Tip: Some learners say only 'reservación' with no name; always say the name after 'a nombre de' so staff can find it quickly.
Tengo una reservación a nombre de Ana López.
I have a reservation under Ana López.
Tengo una reservación a nombre de González; ¿puede buscarla?
I have a reservation under González; can you look it up?
Quisiera registrarme.
I'd like to check in.
Meaning: I'd like to check in.
When to use: Use this polite phrase at the front desk when you're ready to start your stay.
Buenas tardes. Quisiera registrarme, por favor.
Good afternoon. I'd like to check in, please.
Llegué temprano y quisiera registrarme ahora.
I arrived early and would like to check in now.
¿El desayuno está incluido?
Is breakfast included?
Meaning: Is breakfast included?
When to use: Ask this if you want to know whether breakfast comes with your room rate.
Tip: Beginners sometimes say only 'desayuno?' which is unclear; use the full question to avoid confusion.
¿El desayuno está incluido en la tarifa?
Is breakfast included in the rate?
¿El desayuno está incluido o cuesta aparte?
Is breakfast included or does it cost extra?
¿A qué hora es el check-out?
What time is check-out?
Meaning: What time is check-out?
When to use: Ask this near the end of your stay to know when you must leave your room.
¿A qué hora es el check-out mañana?
What time is check-out tomorrow?
¿A qué hora es el check-out si salgo a las 10?
What time is check-out if I leave at 10?
¿Me podría dar la contraseña del wifi?
Could I get the Wi-Fi password?
Meaning: Could I get the Wi-Fi password?
When to use: Use this politely at the front desk to ask for internet access in the hotel.
¿Me podría dar la contraseña del wifi de la recepción?
Could I get the Wi‑Fi password from reception?
Disculpe, ¿me podría dar la contraseña del wifi por favor?
Excuse me, could I get the Wi‑Fi password please?
La llave de mi cuarto no funciona.
My room key doesn't work.
Meaning: My room key doesn't work.
When to use: Say this when you try to open your room and the key or key card fails.
Tip: Sometimes learners say 'mi llave no trabaja' (wrong verb); use 'no funciona' for devices or cards.
La llave de mi cuarto no funciona, ¿puede revisarla?
My room key doesn't work — can you check it?
La llave de mi cuarto no funciona; no puedo entrar.
My room key doesn't work; I can't get in.
¿Me podría dar toallas extra?
Could I have extra towels?
Meaning: Could I have extra towels?
When to use: Ask housekeeping or reception when you need more towels in your room.
¿Me podría dar toallas extra, por favor?
Could I have extra towels, please?
Necesitamos toallas extra para la habitación 305.
We need extra towels for room 305.
Hay un problema con ___.
There is a problem with ___.
Meaning: There is a problem with ___.
When to use: Use this to report a specific issue in your room, like the shower, AC, or TV.
Hay un problema con el aire acondicionado, no enfría.
There is a problem with the air conditioning; it doesn't cool.
Hay un problema con la ducha: el agua está fría.
There is a problem with the shower: the water is cold.
¿Puedo dejar mis maletas aquí?
Can I leave my bags here?
Meaning: Can I leave my bags here?
When to use: Ask this if you want the hotel to store luggage before check-in or after check-out.
¿Puedo dejar mis maletas aquí hasta la tarde?
Can I leave my bags here until the afternoon?
Voy a hacer turismo, ¿puedo dejar mis maletas en recepción?
I'm going sightseeing — can I leave my bags at reception?
Quisiera hacer el check-out.
I'd like to check out.
Meaning: I'd like to check out.
When to use: Use this phrase when you are ready to leave and want to complete the check-out process.
Quisiera hacer el check-out ahora, por favor.
I'd like to check out now, please.
Quisiera hacer el check-out y pagar la cuenta.
I'd like to check out and pay the bill.
¿Cuánto cuesta por noche?
How much is it per night?
Meaning: How much is it per night?
When to use: Ask this when confirming the room price or comparing rates.
¿Cuánto cuesta por noche la habitación con vista?
How much does the room with a view cost per night?
¿Cuánto cuesta por noche si quiero dos camas?
How much is it per night if I want two beds?
¿Hay elevador?
Is there an elevator?
Meaning: Is there an elevator?
When to use: Ask this to know if you can use an elevator instead of stairs, especially with luggage.
¿Hay elevador al segundo piso?
Is there an elevator to the second floor?
Con mis maletas, prefiero un cuarto con elevador. ¿Hay elevador?
With my bags, I prefer a room with an elevator. Is there an elevator?
¿Cómo llego a la habitación ___?
How do I get to room ___?
Meaning: How do I get to room ___?
When to use: Use this when you need directions inside the hotel to reach a specific room number.
¿Cómo llego a la habitación 210?
How do I get to room 210?
Perdón, ¿cómo llego a la habitación del primer piso?
Excuse me, how do I get to the first-floor room?
2. Conversational Listening Practice
Hear phrases in a real mini-conversation.
Anna checks in at the hotel front desk and asks a few practical questions.
Why is Anna at the front desk?
Anna
Hola, tengo una reservación a nombre de Anna García.
Hello, I have a reservation under Anna García.
David
Perfecto. ¿Quisiera registrarse ahora?
Perfect. Would you like to check in now?
Anna
Sí, quisiera registrarme. ¿El desayuno está incluido?
Yes, I'd like to check in. Is breakfast included?
David
Sí, está incluido. ¿Me podría dar la contraseña del wifi?
Yes, it's included. Could I give you the Wi‑Fi password?
Anna
Gracias. Ah, la llave de mi cuarto no funciona.
Thanks. Oh, my room key doesn't work.
David
Lo siento — le traigo otra llave enseguida.
Sorry — I'll bring another key right away.
3. Guided Practice
Quizzes and matching to lock in meaning.
Which Spanish phrase asks if breakfast is included?
How do you politely say 'I'd like to check in' in Spanish?
Which phrase asks for extra towels?
How do you report a key problem in Spanish?
Good morning. I'd like to check in.
Buenos días. __ para registrarme.
Before we leave, I'd like to check out and leave the key at reception.
Antes de irnos, __ y dejamos la llave en recepción.
I'm going to have breakfast in the restaurant; is breakfast included?
Voy a desayunar en el restaurante; __?
Match the core phrases
Match the extra phrases
4. Speaking Practice
Say phrases yourself (mic/recording).
Recording stays on your device only. Check speech uses your browser's speech tools when available.
