Simplified Chinese - Lesson 139 of 156: Hotel Accommodation

1. Reading + Listening Practice

Hear core phrases, repeat aloud.

我用___的名字订了房。

Wǒ yòng ___ de míngzi dìng le fáng.

I have a reservation under ___.

Meaning: I have a reservation under ___.

When to use: Used at the hotel front desk when you have a booking and want to let staff know the name on the reservation.

Tip: Don't say '我订了一个名字' — say '我用___的名字订了房。' to show the reservation name.

我用李明的名字订了房。

Wǒ yòng Lǐ Míng de míngzi dìng le fáng.

I have a reservation under Li Ming.

我用公司（的）名字订了房。

Wǒ yòng gōngsī de míngzi dìng le fáng.

I booked the room under the company name.

我想办理入住

Wǒ xiǎng bànlǐ rùzhù.

I'd like to check in.

Meaning: I'd like to check in.

When to use: Say this at the reception when you arrive and want to complete the check-in process.

晚上十点抵达，到了前台我会说：我想办理入住。

Wǎnshang shí diǎn dǐdá, dào le qiántái wǒ huì shuō: Wǒ xiǎng bànlǐ rùzhù.

I arrive at 10pm; at the desk I'll say: I'd like to check in.

我们一行两人，先到前台说：我想办理入住。

Wǒmen yī xíng liǎng rén, xiān dào qiántái shuō: Wǒ xiǎng bànlǐ rùzhù.

We're two people; first we go to the desk and say: I'd like to check in.

包含早餐吗

Bāohán zǎocān ma?

Is breakfast included?

Meaning: Is breakfast included?

When to use: Use this to confirm whether your room rate includes breakfast.

Tip: Beginners sometimes say '有没有早餐？' which works, but word order '包含早餐吗？' is clearer for what's included.

房费里包含早餐吗？

Fángfèi lǐ bāohán zǎocān ma?

Is breakfast included in the room rate?

我预订的是含早的房间，想确认一下：包含早餐吗？

Wǒ yùdìng de shì hán zǎo de fángjiān, xiǎng quèrèn yīxià: Bāohán zǎocān ma?

I booked a room with breakfast; I want to confirm: is breakfast included?

退房是几点

Tuìfáng shì jǐ diǎn?

What time is check-out?

Meaning: What time is check-out?

When to use: Ask this near the end of your stay to know the hotel's check-out deadline.

请问退房是几点？我要安排叫车时间。

Qǐngwèn tuìfáng shì jǐ diǎn? Wǒ yào ānpái jiàochē shíjiān.

What time is check-out? I need to plan my taxi.

前台小姐，退房是几点？我们早上八点走。

Qiántái xiǎojiě, tuìfáng shì jǐ diǎn? Wǒmen zǎoshang bā diǎn zǒu.

Front desk, what time is check-out? We're leaving at 8am.

能告诉我无线网密码吗？

Néng gàosu wǒ wúxiànwǎng mìmǎ ma?

Could I get the Wi-Fi password?

Meaning: Could I get the Wi-Fi password?

When to use: Ask at the front desk for the hotel's wireless network password; '无线网密码' is commonly used in mainland China.

您好，能告诉我无线网密码吗？我需要查地图。

Nín hǎo, néng gàosu wǒ wúxiànwǎng mìmǎ ma? Wǒ xūyào chá dìtú.

Hello, could I get the Wi‑Fi password? I need to check the map.

会议室的无线网密码是什么？能告诉我无线网密码吗？

Huìyìshì de wúxiànwǎng mìmǎ shì shénme? Néng gàosu wǒ wúxiànwǎng mìmǎ ma?

What's the Wi‑Fi password for the meeting room? Could you tell me the Wi‑Fi password?

我的房卡打不开门。

Wǒ de fángkǎ dǎ bù kāi mén.

My room key doesn't work.

Meaning: My room key doesn't work.

When to use: Tell the front desk when your electronic room card won't open the door.

Tip: Some learners say '打不开我的房卡' — correct order is '我的房卡打不开门。' or '房卡打不开门。'

门打不开了，我试了两次——我的房卡打不开门。

Mén dǎ bù kāi le, wǒ shì le liǎng cì — Wǒ de fángkǎ dǎ bù kāi mén.

The door won't open; I tried twice—my room key doesn't work.

外出回来按了也没反应，我得去前台说：我的房卡打不开门。

Wàichū huílái àn le yě méi fǎnyìng, wǒ děi qù qiántái shuō: Wǒ de fángkǎ dǎ bù kāi mén.

I came back and it didn't respond; I need to tell the desk: my room key doesn't work.

可以多给我几条毛巾吗？

Kěyǐ duō gěi wǒ jǐ tiáo máojīn ma?

Could I have extra towels?

Meaning: Could I have extra towels?

When to use: Request extra towels from housekeeping or the front desk in a polite way.

房间只有两条毛巾，可以多给我几条毛巾吗？

Fángjiān zhǐ yǒu liǎng tiáo máojīn, kěyǐ duō gěi wǒ jǐ tiáo máojīn ma?

The room has only two towels; could I have extra towels?

浴室没有备用毛巾，可以多给我几条毛巾吗？

Yùshì méiyǒu bèiyòng máojīn, kěyǐ duō gěi wǒ jǐ tiáo máojīn ma?

There are no spare towels; could I have extra towels?

___有问题

___ yǒu wèntí.

There is a problem with ___.

Meaning: There is a problem with ___.

When to use: Report an issue with a room facility by naming the item first, for example '空调有问题' or '热水有问题'.

空调有问题，房间太热了。

Kòngtiáo yǒu wèntí, fángjiān tài rè le.

The air-conditioning has a problem; the room is too hot.

热水有问题，淋浴的水不热。

Rèshuǐ yǒu wèntí, línyù de shuǐ bù rè.

There's a problem with the hot water; the shower water isn't hot.

我可以把行李寄存在这儿吗？

Wǒ kěyǐ bǎ xíngli jìcún zài zhèr ma?

Can I leave my bags here?

Meaning: Can I leave my bags here?

When to use: Ask the front desk if you can store luggage before check-in or after check-out.

我下午四点才回来，可以把行李寄存在这儿吗？

Wǒ xiàwǔ sì diǎn cái huílái, kěyǐ bǎ xíngli jìcún zài zhèr ma?

I'm coming back at 4pm; can I leave my bags here?

我要去机场，能把行李寄存在这儿吗？

Wǒ yào qù jīchǎng, néng bǎ xíngli jìcún zài zhèr ma?

I'm going to the airport — can I store my luggage here?

我想办理退房

Wǒ xiǎng bànlǐ tuìfáng.

I'd like to check out.

Meaning: I'd like to check out.

When to use: Tell the front desk you are ready to leave and want to complete check-out.

早上九点退房，我现在到前台说：我想办理退房。

Zǎoshang jiǔ diǎn tuìfáng, wǒ xiànzài dào qiántái shuō: Wǒ xiǎng bànlǐ tuìfáng.

I'm checking out at 9am; I'll go to the desk and say: I'd like to check out.

我们要退房了，前台请帮我办理：我想办理退房。

Wǒmen yào tuìfáng le, qiántái qǐng bāng wǒ bànlǐ: Wǒ xiǎng bànlǐ tuìfáng.

We're ready to check out — front desk, please help me: I'd like to check out.

Simplified Chinese - Hotel Accommodation

1. Reading + Listening Practice

2. Conversational Listening Practice

3. Guided Practice

Which phrase means 'I'd like to check in.'?

How do you ask for the Wi‑Fi password?

Which sentence reports a problem with something in the room?

Which one asks about check-out time?

After arriving at the hotel, Anna says at the desk: I'd like to check in.

Seeing the reservation, Anna asks the staff: Is breakfast included?

Back at the room the key fails; Anna tells the desk: My room key doesn't work.

Match the core phrases

Match the extra phrases

4. Speaking Practice