Simplified Chinese - Phone Messages

Lesson 134 of 156

Two people speaking on phones with Simplified Chinese phone message phrases floating, illustrating phone messages vocabulary.

Goal: Essential phone phrases for leaving and taking messages

Free Simplified Chinese lessons with guided practice, audio, and speaking support.

Ready to handle phone calls in Chinese? This lesson helps you leave messages, ask for people, and be polite on the phone. Have fun — phone practice is a great way to sound natural fast!

Level A2: In Lesson 134 you'll practice common phone phrases for introductions, checking if someone is available, leaving messages, and asking for callbacks. This CEFR-aligned pack focuses on short, useful frames like 我能和___说话吗? and 需要我帮您留言吗? — listen, repeat, and use them in a short conversation.

After this lesson you'll be able to:

  • At A2 you'll learn to identify yourself on the phone (我是___。) and ask to speak with someone (我能和___说话吗?).
  • Leave a clear message (我想留个言。 / 留言是___。) and offer to take a message (需要我帮您留言吗?).
  • Ask someone to call back (能请___给我回个电话吗?) and handle wrong numbers politely (不好意思,我打错了。).
A friendly receptionist on a phone in Simplified Chinese context, showing polite phone phrases and message-taking.

Ready? Let's go!

When you tap play on phrases, we track your progress through this lesson.

1. Reading + Listening Practice

Hear core phrases, repeat aloud.

我能和___说话吗?

Wǒ néng hé ___ shuōhuà ma?

Can I speak to ___?

Meaning: Can I speak to ___?

When to use: Use this to ask if you can speak with someone who may be on the line or available to come to the phone.

Tip: Don't use this with '给' (给我) — learners sometimes say 我能给王经理说话吗? which sounds odd. Use 和 or 通话 instead.

喂,请问我能和王经理说话吗?

Wèi, qǐngwèn wǒ néng hé Wáng jīnglǐ shuōhuà ma?

Hello, may I speak to Manager Wang?
晚上我能和张老师说话吗?他现在还在学校吗?

Wǎnshàng wǒ néng hé Zhāng lǎoshī shuōhuà ma? Tā xiànzài hái zài xuéxiào ma?

Can I speak with Teacher Zhang tonight? Is he still at school?

我是___

Wǒ shì ___.

This is ___.

Meaning: This is ___.

When to use: Identify yourself when someone asks who is calling or when you introduce yourself at the start of a call.

喂,你好,我是李华。

Wèi, nǐ hǎo, wǒ shì Lǐ Huá.

Hello, this is Li Hua.
请问我可以进来吗?——我是张明,打电话来确认时间。

Qǐngwèn wǒ kěyǐ jìnlái ma? — Wǒ shì Zhāng Míng, dǎ diànhuà lái quèrèn shíjiān.

May I come in? — I'm Zhang Ming, calling to confirm the time.

请问您是哪位

Qǐngwèn nín shì nǎ wèi?

Who's calling, please?

Meaning: Who's calling, please?

When to use: A polite way for the person answering the phone to ask the caller's identity.

接电话的人说:'请问您是哪位?' 我回答:'我是王芳。'

Jiē diànhuà de rén shuō: 'Qǐngwèn nín shì nǎ wèi?' Wǒ huídá: 'Wǒ shì Wáng Fāng.'

The person answering said, 'Who's calling please?' I replied, 'This is Wang Fang.'
在公司,秘书常常先说:'请问您是哪位?' 然后再转接。

Zài gōngsī, mìshū chángcháng xiān shuō: 'Qǐngwèn nín shì nǎ wèi?' ránhòu zài zhuǎnjiē.

At a company, the secretary often says 'Who's calling, please?' before transferring the call.

___在吗

___ zài ma?

Is ___ there?

Meaning: Is ___ there?

When to use: Use when you want to check if a specific person is available to speak on the phone.

喂,李老师在吗?

Wèi, Lǐ lǎoshī zài ma?

Hello, is Teacher Li there?
请问王经理在吗?我有事想和他谈。

Qǐngwèn Wáng jīnglǐ zài ma? Wǒ yǒu shì xiǎng hé tā tán.

Is Manager Wang available? I want to discuss something with him.

___现在不方便接电话。

___ xiànzài bù fāngbiàn jiē diànhuà.

___ is not available right now.

Meaning: ___ is not available right now.

When to use: A polite response from an assistant or answering machine to explain someone can't take the call at the moment.

Tip: Learners sometimes say 不方便听电话 — say 接电话 (answer phone) rather than 听电话 here.

王经理现在不方便接电话,他在开会。

Wáng jīnglǐ xiànzài bù fāngbiàn jiē diànhuà, tā zài kāihuì.

Manager Wang can't take the call right now; he's in a meeting.
对不起,李小姐现在不方便接电话,可以让我替她留言吗?

Duìbuqǐ, Lǐ xiǎojiě xiànzài bù fāngbiàn jiē diànhuà, kěyǐ ràng wǒ tì tā liúyán ma?

Sorry, Miss Li can't take the call now. May I take a message for her?

需要我帮您留言吗?

Xūyào wǒ bāng nín liúyán ma?

Can I take a message?

Meaning: Can I take a message?

When to use: Offer this when the person someone is calling for is unavailable and you can note down information.

他不在办公室。需要我帮您留言吗?

Tā bù zài bàngōngshì. Xūyào wǒ bāng nín liúyán ma?

He's not in the office. Would you like me to take a message?
需要我帮您留言吗?我可以把电话和时间都写下来。

Xūyào wǒ bāng nín liúyán ma? Wǒ kěyǐ bǎ diànhuà hé shíjiān dōu xiě xiàlái.

Should I take a message for you? I can note the number and time.

能请___给我回个电话吗?

Néng qǐng ___ gěi wǒ huí ge diànhuà ma?

Could you ask ___ to call me back?

Meaning: Could you ask ___ to call me back?

When to use: Use to request that a message-taker asks someone to return your call later.

能请王经理给我回个电话吗?我有个问题要问他。

Néng qǐng Wáng jīnglǐ gěi wǒ huí ge diànhuà ma? Wǒ yǒu ge wèntí yào wèn tā.

Could you ask Manager Wang to call me back? I have a question for him.
如果她不在,能请她给我回个电话吗?谢谢!

Rúguǒ tā bù zài, néng qǐng tā gěi wǒ huí ge diànhuà ma? Xièxiè!

If she's not in, could you ask her to call me back? Thanks!

我的号码是___。

Wǒ de hàomǎ shì ___.

My number is ___.

Meaning: My number is ___.

When to use: Give your phone number when leaving a message or asking for a callback.

Tip: Don't forget to say '我的号码是...' rather than just reading digits — learners sometimes pause and lose the listener. You can also say 我的手机号是... for mobile numbers.

我的号码是138-0011-0022,请转告他给我回电话。

Wǒ de hàomǎ shì 138-0011-0022, qǐng zhuǎngào tā gěi wǒ huí diànhuà.

My number is 138-0011-0022, please tell him to call me back.
如果需要更多信息,我的号码是010-1234-5678。

Rúguǒ xūyào gèng duō xìnxī, wǒ de hàomǎ shì 010-1234-5678.

If you need more information, my number is 010-1234-5678.

不好意思,我打错了。

Bù hǎoyìsi, wǒ dǎcuò le.

Sorry, I have the wrong number.

Meaning: Sorry, I have the wrong number.

When to use: Say this briefly when you realise you've called the wrong person or dialed the wrong number.

不好意思,我打错了。谢谢,请再见。

Bù hǎoyìsi, wǒ dǎcuò le. Xièxiè, qǐng zàijiàn.

Sorry, I have the wrong number. Thanks, goodbye.
哦,不好意思,我打错了,打扰了。

Ó, bù hǎoyìsi, wǒ dǎcuò le, dǎrǎo le.

Oh, sorry I dialed the wrong number and bothered you.

我晚点再打过来。

Wǒ wǎndiǎn zài dǎ guòlái。

I'll call back later.

Meaning: I'll call back later.

When to use: Use this to politely end a call with the plan to try again later.

我现在在开车,等会儿我晚点再打过来。

Wǒ xiànzài zài kāichē, děng huǐr wǒ wǎndiǎn zài dǎ guòlái.

I'm driving now; I'll call back later.
如果您不方便,现在我晚点再打过来,好吗?

Rúguǒ nín bù fāngbiàn, xiànzài wǒ wǎndiǎn zài dǎ guòlái, hǎo ma?

If it's inconvenient now, I'll call back later, okay?

我想留个言

Wǒ xiǎng liú ge yán.

I'd like to leave a message.

Meaning: I'd like to leave a message.

When to use: Say this when you intend to give a message to someone who is not available.

请问李小姐在吗?——我想留个言,她明天有空吗?

Qǐngwèn Lǐ xiǎojiě zài ma? — Wǒ xiǎng liú ge yán, tā míngtiān yǒu kòng ma?

Is Miss Li there? — I'd like to leave a message; is she free tomorrow?
你好,我是张敏,我想留个言,请告诉他我下午会来。

Nǐ hǎo, wǒ shì Zhāng Mǐn, wǒ xiǎng liú ge yán, qǐng gàosu tā wǒ xiàwǔ huì lái.

Hi, I'm Zhang Min. I'd like to leave a message — please tell him I'll come this afternoon.

留言是___

Liúyán shì ___.

The message is ___.

Meaning: The message is ___.

When to use: Use this to give the actual content of the message when leaving one.

留言是:明天下午三点开会,请准时参加。

Liúyán shì: míngtiān xiàwǔ sān diǎn kāihuì, qǐng zhǔnshí cānjiā.

The message is: there is a meeting tomorrow at 3 pm; please be on time.
留言是我已经把文件发到他的邮箱了。

Liúyán shì wǒ yǐjīng bǎ wénjiàn fā dào tā de yóuxiāng le.

The message is that I've already sent the document to his email.

请告诉___我打过电话。

Qǐng gàosu ___ wǒ dǎ guo diànhuà.

Please tell ___ I called.

Meaning: Please tell ___ I called.

When to use: Ask a message-taker to pass on the simple information that you called.

请告诉王经理我打过电话,让他知道我会在四点到。

Qǐng gàosu Wáng jīnglǐ wǒ dǎ guo diànhuà, ràng tā zhīdào wǒ huì zài sì diǎn dào.

Please tell Manager Wang I called and that I'll arrive at 4.
如果她不在,请告诉她我打过电话,需要她回信。

Rúguǒ tā bù zài, qǐng gàosu tā wǒ dǎ guo diànhuà, xūyào tā huíxìn.

If she's not in, please tell her I called and need her reply.

2. Conversational Listening Practice

Hear phrases in a real mini-conversation.

Anna calls a company and talks to an assistant to reach Manager Wang.

A short phone call scene in Simplified Chinese with one caller asking for a manager and the assistant offering to take a message.

Who is not available?

Portrait of Anna in a Simplified Chinese lesson dialogue

Anna

喂,请问您是哪位?我是Anna,能请王经理接电话吗?

Wèi, qǐngwèn nín shì nǎ wèi? Wǒ shì Anna, néng qǐng Wáng jīnglǐ jiē diànhuà ma?

Hello, who's this? I'm Anna. Could you ask Manager Wang to take the call?

Portrait of David in a Simplified Chinese lesson dialogue

David

您好,Anna,我是助理David。王经理现在不方便接电话。

Nín hǎo, Anna, wǒ shì zhùlǐ David. Wáng jīnglǐ xiànzài bù fāngbiàn jiē diànhuà.

Hello Anna, I'm David the assistant. Manager Wang can't take the call right now.

Portrait of Anna in a Simplified Chinese lesson dialogue

Anna

那需要我帮您留言吗?我的号码是138-0011-0022。

Nà xūyào wǒ bāng nín liúyán ma? Wǒ de hàomǎ shì 138-0011-0022.

Then would you like me to leave a message? My number is 138-0011-0022.

Portrait of David in a Simplified Chinese lesson dialogue

David

可以,请告诉王经理我打过电话,让他知道你会回电。

Kěyǐ, qǐng gàosu Wáng jīnglǐ wǒ dǎ guo diànhuà, ràng tā zhīdào nǐ huì huídiàn.

Sure. Please tell Manager Wang that I called and let him know you'll call back.

3. Guided Practice

Quizzes and matching to lock in meaning.

Which phrase politely asks 'Who's calling, please?'

Which phrase means 'Sorry, I have the wrong number.'?

If someone can't take the call, which phrase offers to record a message?

Which phrase gives your phone number?

The operator asked who is calling; Li Hua replies 'This is Li Hua.'

接线员说:'请问您是哪位?',李华回答:'___'。

The assistant says Manager Wang is not available to answer the phone now.

你打电话问王经理,助理回答:'王经理___。' 助理还问你需要不需要留言。

After leaving a message, you ask if they could have the person call you back.

你在留言后想让对方回拨,请说:'___'。

Match the core phrases

Match the extra phrases

4. Speaking Practice

Say phrases yourself (mic/recording).

Recording stays on your device only. Check speech uses your browser's speech tools when available.

Say this phrase out loud:

我能和___说话吗?

Wǒ néng hé ___ shuōhuà ma?

Can I speak to ___?

Say this phrase out loud:

我是___

Wǒ shì ___.

This is ___.

Say this phrase out loud:

请问您是哪位

Qǐngwèn nín shì nǎ wèi?

Who's calling, please?

Say this phrase out loud:

___在吗

___ zài ma?

Is ___ there?

Say this phrase out loud:

___现在不方便接电话。

___ xiànzài bù fāngbiàn jiē diànhuà.

___ is not available right now.

Say this phrase out loud:

需要我帮您留言吗?

Xūyào wǒ bāng nín liúyán ma?

Can I take a message?

Say this phrase out loud:

能请___给我回个电话吗?

Néng qǐng ___ gěi wǒ huí ge diànhuà ma?

Could you ask ___ to call me back?

Say this phrase out loud:

我的号码是___。

Wǒ de hàomǎ shì ___.

My number is ___.

Say this phrase out loud:

不好意思,我打错了。

Bù hǎoyìsi, wǒ dǎcuò le.

Sorry, I have the wrong number.

Say this phrase out loud:

我晚点再打过来。

Wǒ wǎndiǎn zài dǎ guòlái.

I'll call back later.

Say this phrase out loud:

我想留个言

Wǒ xiǎng liú ge yán.

I'd like to leave a message.

Say this phrase out loud:

留言是___

Liúyán shì ___.

The message is ___.

Say this phrase out loud:

请告诉___我打过电话。

Qǐng gàosu ___ wǒ dǎ guo diànhuà.

Please tell ___ I called.