Simplified Chinese - Lesson 105 of 156: Shopping Questions

1. Reading + Listening Practice

Hear core phrases, repeat aloud.

这个能换吗

Zhège néng huàn ma?

Can I exchange this?

Meaning: Can I exchange this?

When to use: Mainland Mandarin. 常用于换尺码、颜色或同类商品。

Tip: 不要把“换”和“退”混淆 — 想换同类商品说“换”，想退钱说“退货/退款”。

这件裤子太短了，我可以问店员：'这个能换吗？'

Zhè jiàn kùzi tài duǎn le, wǒ kěyǐ wèn diànyuán: 'Zhège néng huàn ma?'

This pair of pants is too short, I can ask the clerk: 'Can I exchange this?'

如果衣服弄脏了但标签没拆，你也可以说：'这个能换吗？'

Rúguǒ yīfú nòng zāng le dàn biāoqiān méi chāi, nǐ yě kěyǐ shuō: 'Zhège néng huàn ma?'

If the clothing got dirty but the tag is intact, you can also say: 'Can I exchange this?'

退货政策是怎么样的？

Tuìhuò zhèngcè shì zěnme yàng de?

What is the return policy?

Meaning: What is the return policy?

When to use: Mainland Mandarin. 口语中也可说“怎么退货？”更简单直接。

Tip: 有些人只说“退货吗？”太简短可能让店员不太明白——完整说法更保险。

买完后发现有问题，你可以问客服：'退货政策是怎么样的？'

Mǎi wán hòu fāxiàn yǒu wèntí, nǐ kěyǐ wèn kèfú: 'Tuìhuò zhèngcè shì zěnme yàng de?'

If you find a problem after buying, you can ask customer service: 'What is the return policy?'

在结账前最好先问清楚：'退货政策是怎么样的？'

Zài jiézhàng qián zuì hǎo xiān wèn qīngchu: 'Tuìhuò zhèngcè shì zěnme yàng de?'

Before paying, it's best to ask clearly: 'What is the return policy?'

尺码不合适

Chǐmǎ bù héshì.

It doesn't fit.

Meaning: It doesn't fit.

When to use: Mainland Mandarin. 主要用于衣服、鞋子等；更泛用可说“这个不合适”。

试穿后她摇头说：'尺码不合适。' 然后想换大一号。

Shì chuān hòu tā yáotóu shuō: 'Chǐmǎ bù héshì.' Ránhòu xiǎng huàn dà yì hào.

After trying it on she shook her head and said: 'It doesn't fit.' Then she wanted a larger size.

这双鞋太紧，Anna 说：'尺码不合适。'

Zhè shuāng xié tài jǐn, Anna shuō: 'Chǐmǎ bù héshì.'

These shoes are too tight; Anna said: 'It doesn't fit.'

太贵了

Tài guì le.

It's too expensive.

Meaning: It's too expensive.

When to use: Mainland Mandarin. 简短口语表达。

看到标签后他皱眉：'太贵了。' 然后决定不买。

Kàn dào biāoqiān hòu tā zhòuméi: 'Tài guì le.' Ránhòu juédìng bù mǎi.

After seeing the tag he frowned: 'It's too expensive.' Then decided not to buy.

店员推荐的手机太新，Anna 说：'太贵了。' 想要便宜一点的型号。

Diànyuán tuījiàn de shǒujī tài xīn, Anna shuō: 'Tài guì le.' Xiǎng yào piányí yìdiǎn de xínghào.

The clerk recommended a new phone; Anna said: 'It's too expensive.' She wanted a cheaper model.

我随便看看，谢谢。

Wǒ suíbiàn kànkan, xièxie.

I'm just browsing, thanks.

Meaning: I'm just browsing, thanks.

When to use: Mainland Mandarin. 常用于礼貌回应店员。

店员上前问要不要帮助，David 微笑说：'我随便看看，谢谢。'

Diànyuán shàng qián wèn yào bù yào bāngzhù, David wēixiào shuō: 'Wǒ suíbiàn kànkan, xièxie.'

When the clerk approached to help, David smiled and said: 'I'm just browsing, thanks.'

刚进店时她说：'我随便看看，谢谢。' 店员就没有打扰。

Gāng jìn diàn shí tā shuō: 'Wǒ suíbiàn kànkan, xièxie.' Diànyuán jiù méiyǒu dǎrǎo.

When she entered the store she said: 'I'm just browsing, thanks.' The clerk didn't bother her.

这个还有吗

Zhège hái yǒu ma?

Is it still available?

Meaning: Is it still available?

When to use: Mainland Mandarin. 可用于问是否有货或是否还在卖。

货架上只剩一件标签了，Anna 问店员：'这个还有吗？'

Huòjià shàng zhǐ shèng yì jiàn biāoqiān le, Anna wèn diànyuán: 'Zhège hái yǒu ma?'

Only one tag remained on the shelf; Anna asked the clerk: 'Is it still available?'

网上看中一件外套，到了店里他问：'实体店这个还有吗？'

Wǎngshàng kàn zhòng yì jiàn wàitào, dào le diàn lǐ tā wèn: 'Shítǐdiàn zhège hái yǒu ma?'

He liked a jacket online; at the store he asked: 'Is this still available in the shop?'

这个价格对吗

Zhège jiàgé duì ma?

Is the price correct?

Meaning: Is the price correct?

When to use: Mainland Mandarin. 也可说“标价对吗？”指标签上的价格。

收银台打错价钱，他指着标签问：'这个价格对吗？'

Shōuyíntái dǎ cuò jiàqián, tā zhǐzhe biāoqiān wèn: 'Zhège jiàgé duì ma?'

The cashier keyed the wrong price; pointing at the tag he asked: 'Is the price correct?'

标签上写着折扣后价格，但结账时不一样：'这个价格对吗？'

Biāoqiān shàng xiězhe zhékòu hòu jiàgé, dàn jiézhàng shí bù yíyàng: 'Zhège jiàgé duì ma?'

The tag showed the discounted price but the checkout was different: 'Is the price correct?'

能帮我留一下吗？

Néng bāng wǒ liú yíxià ma?

Can you hold this for me?

Meaning: Can you hold this for me?

When to use: Mainland Mandarin. 商店中请店员临时保留商品时常用；更礼貌可加“请问”。

她去取钱，怕别人买走就问：'能帮我留一下吗？'

Tā qù qǔ qián, pà biérén mǎi zǒu jiù wèn: 'Néng bāng wǒ liú yíxià ma?'

She went to get cash and feared someone would buy it, so she asked: 'Can you hold this for me?'

如果要试别的颜色，可以先说：'能帮我留一下吗？' 然后去试衣间。

Rúguǒ yào shì bié de yánsè, kěyǐ xiān shuō: 'Néng bāng wǒ liú yíxià ma?' Ránhòu qù shìyījiān.

If you want to try another color, you can first say: 'Can you hold this for me?' then go to the fitting room.

送货要多久

Sònghuò yào duōjiǔ?

How long does delivery take?

Meaning: How long does delivery take?

When to use: Mainland Mandarin. 网购或门店配送都可用。

网上下单后他想知道到货时间，就问：'送货要多久？'

Wǎngshàng xià dān hòu tā xiǎng zhīdào dàohuò shíjiān, jiù wèn: 'Sònghuò yào duōjiǔ?'

After ordering online he wanted to know delivery time, so he asked: 'How long does delivery take?'

店员说可以送货上门，David 问：'送货要多久？' 想安排收货时间。

Diànyuán shuō kěyǐ sònghuò shàngmén, David wèn: 'Sònghuò yào duōjiǔ?' Xiǎng ānpái shōuhuò shíjiān.

The clerk said they could deliver; David asked: 'How long does delivery take?' to arrange pickup.

这个是什么尺码？

Zhège shì shénme chǐmǎ?

What size is this?

Meaning: What size is this?

When to use: Mainland Mandarin. 多用于衣服、鞋子；一般物品尺寸可说“这个是什么尺寸？”

标签上没有写号，Anna 拿起衬衫问：'这个是什么尺码？'

Biāoqiān shàng méiyǒu xiě hào, Anna ná qǐ chènshān wèn: 'Zhège shì shénme chǐmǎ?'

The tag didn't show a size, Anna picked up the shirt and asked: 'What size is this?'

买鞋前最好问清楚：'这个是什么尺码？'，免得不合脚。

Mǎi xié qián zuì hǎo wèn qīngchu: 'Zhège shì shénme chǐmǎ?', miǎn dé bù hé jiǎo.

Before buying shoes it's best to ask: 'What size is this?' to avoid poor fit.

Simplified Chinese - Shopping Questions

1. Reading + Listening Practice

2. Conversational Listening Practice

3. Guided Practice

Which phrase means "I'm just browsing, thanks."?

Which question asks about how long delivery takes?

Choose the phrase that says an item doesn't fit.

Which phrase would you use to check whether the displayed price is right?

After trying it on she found the jacket too tight, so she said to the clerk: 'Can I exchange this?'; she wants a bigger size.

At checkout the tag showed a discount but the cashier said something different; David pointed and asked: 'Is the price correct?'

After ordering offline he wanted to know when his package would arrive, so he messaged customer service: 'How long does delivery take?'

Match the core phrases

Match the extra phrases

4. Speaking Practice