Simplified Chinese course

Lesson 112 of 240

New here? This is lesson 112 of a free 240-lesson Simplified Chinese course.

Change or check an appointment in Simplified Chinese

A thunderstorm changes Maya's plans for a clinic appointment. She calls to cancel, then asks about another day.

Learn how to change or cancel an appointment, ask about a cancellation fee, and check what to bring.

You will also practise asking for a reminder. Keep the conversation clear and polite as the storm rolls over Taipei.

By the end of this lesson

Change or cancel an appointment, ask about a cancellation fee, check what to bring, and request a reminder.

  • 我想改一下预约I'd like to change my appointment.
  • 可以改约礼拜五吗?Can I change to Friday?
  • 我需要取消预约I need to cancel.
  • 取消会收费吗?Is there a fee to cancel?
  • 我需要带什么?What do I need to bring?
  • 可以传提醒给我吗?Can you send me a reminder?

Scene — a stormy clinic visit

As the thunderstorm gets heavier over Da'an, Maya calls Dr. Chen's clinic. The rain makes her reconsider her appointment.

She cancels today's slot, then finds a new one for Friday. The clinic staff answers her questions about fees, documents, and reminders.

Maya pauses small at the clinic entrance in heavy rain, reconsidering her appointment as thunderclouds gather.

Learn — manage your appointment

These six useful lines help when plans change or you need to confirm appointment details.

Notice how 改约 means changing an appointment, while 取消 means cancelling it.

  1. Maya leans over the reception desk and holds out her appointment card to ask to change her appointment.

    我想改一下预约

    I'd like to change my appointment.

    When to use it: Use this to ask clinic staff to change an appointment.

    一下 softens the request to change the appointment.

  2. Maya points to a later day on the desk calendar as she asks whether she can change to Friday.

    可以改约礼拜五吗?

    Can I change to Friday?

    When to use it: Ask whether you can move your appointment to Friday.

    礼拜五 is a common Taiwan Mandarin way to say Friday.

  3. Maya holds her appointment card against her chest and makes a firm cancelling gesture at the reception desk.

    我需要取消预约

    I need to cancel.

    When to use it: Use this to tell clinic staff you need to cancel an appointment.

    取消 means to cancel a booking or appointment.

  4. Maya opens one palm toward the desk as she asks whether cancelling will cost a fee.

    取消会收费吗?

    Is there a fee to cancel?

    When to use it: Ask whether cancelling an appointment costs money.

    会 asks whether something will happen or apply.

    Say it: 取消 begins with a third tone, followed by a first tone.

  5. An empty document folder lies open on the counter while Maya asks what she needs to bring.

    我需要带什么?

    What do I need to bring?

    When to use it: Ask what documents or items to bring to your appointment.

    什么 stays in place in this question.

  6. Maya holds her phone out over the reception desk and asks for a reminder.

    可以传提醒给我吗?

    Can you send me a reminder?

    When to use it: Ask someone to send you an appointment reminder.

    给我 marks who should receive the reminder.

Story — a new Friday slot

A thunderstorm interrupts Maya's plans, so she calls Dr. Chen's clinic. She cancels today's appointment and asks about a new Friday slot.

The staff helps her confirm what to bring and offers to send a reminder.

  1. Clinic staff您好。Hello, politely.
  2. Maya我需要取消预约。I need to cancel.
  3. Clinic staff好,我先帮你取消。Okay, I'll cancel it for you first.
  4. Maya取消会收费吗?Is there a fee to cancel?
  5. Clinic staff不会,今天取消不收费。No, there is no fee to cancel today.
  6. Maya我想改一下预约。I'd like to change my appointment.
  7. Clinic staff好,礼拜五下午还有空档。Okay, there's still an opening Friday afternoon.
  8. Maya可以改约礼拜五吗?Can I change to Friday?
  9. Clinic staff可以,帮你约好了。Sure, I've booked it for you.
  10. Maya我需要带什么?What do I need to bring?
  11. Clinic staff带健保卡就好。Just bring your health card.
  12. Maya可以传提醒给我吗?Can you send me a reminder?
  13. Clinic staff好,我会传提醒给你。Sure, I'll send you a reminder.
  14. Maya谢谢。Thank you.

Practice — handle a change

Try ten exercises about changing or cancelling an appointment and checking what to bring.

Pay attention to the difference between asking to move a booking and cancelling it.

0 of 10 done

  1. What does it mean?

    What does it mean?

    我想改一下预约

  2. What do you say?

    What do you say?

    Your appointment is on a different day. Ask if you can move it to Friday.

  3. Build the line

    Build the line

    I need to cancel.

    Tap the words in order.

  4. Fill the gap

    Fill the gap

    Is there a fee to cancel?

    ____会收费吗?

  5. Match the pairs

    Simplified Chinese

    我想改一下预约Drop the English here
    可以改约礼拜五吗?Drop the English here
    我需要取消预约Drop the English here
    我需要带什么?Drop the English here

    English

  6. What did you hear?

    What did you hear?

  7. What do you say?

    What do you say?

    The clinic has booked your new appointment. Ask them to send you a reminder.

  8. Fill the gap

    Fill the gap

    I'd like to change my appointment.

    我想____一下预约

  9. What did you hear?

    What did you hear?

  10. True or false?

    True or false?

    This is a line from this lesson.

Say it — your clinic call

You are Maya calling the clinic during a thunderstorm. Listen to the staff member, then say your line aloud.

Ask to cancel and book again, check what to bring, and request a reminder. Speak clearly and politely.

  1. Maya calls Dr. Chen's clinic as the rain gets heavier.
  2. Clinic staff您好。Hello, politely.
  3. Maya (you)Tell the staff member that you need to cancel.

    Tell the staff member that you need to cancel.

    我需要取消预约

    I need to cancel.

0 of 7 said

Recap — what you can say now

Every line from this lesson
Simplified ChineseEnglishPlay
我想改一下预约I'd like to change my appointment.
可以改约礼拜五吗?Can I change to Friday?
我需要取消预约I need to cancel.
取消会收费吗?Is there a fee to cancel?
我需要带什么?What do I need to bring?
可以传提醒给我吗?Can you send me a reminder?
Next: lesson 113Making plans

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Keep practicing with Yak Cards

Review these appointment lines in Yak Cards and practise them before your next call.

Say each request aloud once so it feels natural when your plans change.

Open Yak Cards