German - Appointments

Lesson 118 of 158

Learner on the phone practicing German appointment phrases for clinics and offices.

Goal: Make, change and confirm bookings

Free German lessons with guided practice, audio, and speaking support.

Ready to handle appointments in German? This short lesson focuses on polite, practical phrases you can use on the phone or at a reception. Have fun — these are handy phrases you’ll use again and again.

Level A2: In Lesson 118 you'll practice common appointment phrases: asking about availability, choosing a time, confirming details, rescheduling and canceling. CEFR-aligned and focused on polite, everyday German for clinics, offices and businesses.

After this lesson you'll be able to:

  • Learn and repeat polite phrases to make or change appointments.
  • Ask if a date or time is available and confirm details.
  • Practice saying these lines aloud so you can use them on calls or at a reception.
A friendly receptionist desk where people ask about appointment availability in German.

Ready? Let's go!

When you tap play on phrases, we track your progress through this lesson.

1. Reading + Listening Practice

Hear core phrases, repeat aloud.

Ich möchte gern einen Termin machen.

I'd like to make an appointment.

Meaning: I'd like to make an appointment.

When to use: Use this polite opening when you call or arrive and want to book an appointment.

Ich möchte gern einen Termin machen.
I'd like to make an appointment.
Guten Tag, ich möchte gern einen Termin machen.
Hello, I'd like to make an appointment.

Haben Sie am ___ noch einen Termin frei?

Do you have any openings on ___?

Meaning: Do you have any openings on ___?

When to use: Ask this when you want to know if a specific day or date is free (use 'am' + day/date).

Haben Sie am Dienstag noch einen Termin frei?
Do you have any openings on Tuesday?
Haben Sie am 12. Mai noch einen Termin frei?
Do you have any openings on May 12th?

Welche Zeiten sind noch frei?

What times are available?

Meaning: What times are available?

When to use: Use this to ask for a list of free times after you know the day or date.

Welche Zeiten sind noch frei?
What times are available?
Für den 3. Juni: welche Zeiten sind noch frei?
For June 3rd: what times are available?

Dann nehme ich ___, bitte.

I'll take ___, please.

Meaning: I'll take ___, please.

When to use: Say this when you choose a specific date or time offered by the receptionist.

Dann nehme ich Dienstag um 10 Uhr, bitte.
Then I'll take Tuesday at 10, please.
Dann nehme ich den Termin am 5. April, bitte.
I'll take the appointment on April 5th, please.

Können Sie mir Datum und Uhrzeit bestätigen?

Can you confirm the date and time?

Meaning: Can you confirm the date and time?

When to use: Ask this after the receptionist gives you the appointment so you are sure about date and time.

Können Sie mir Datum und Uhrzeit bestätigen?
Can you confirm the date and time?
Bitte, können Sie mir Datum und Uhrzeit noch einmal bestätigen?
Please, can you confirm the date and time again?

Ich möchte meinen Termin ändern.

I'd like to change my appointment.

Meaning: I'd like to change my appointment.

When to use: Use this when you need to change an already scheduled appointment.

Ich möchte meinen Termin ändern.
I'd like to change my appointment.
Hallo, ich möchte meinen Termin nächste Woche ändern.
Hello, I'd like to change my appointment next week.

Kann ich den Termin auf ___ verschieben?

Can I reschedule for ___?

Meaning: Can I reschedule for ___?

When to use: Ask this when proposing a new day or time: use 'auf' + new day/time if appropriate.

Tip: Don't forget 'auf' before a new day/time; omitting it sounds incomplete.

Kann ich den Termin auf Montag verschieben?
Can I move the appointment to Monday?
Kann ich den Termin auf 15 Uhr verschieben?
Can I reschedule the appointment to 3 pm?

Ich muss meinen Termin absagen.

I need to cancel my appointment.

Meaning: I need to cancel my appointment.

When to use: Use this when you cannot attend and must cancel the booking.

Ich muss meinen Termin absagen.
I need to cancel my appointment.
Es tut mir leid, ich muss meinen Termin absagen.
I'm sorry, I need to cancel my appointment.

Ich bin wegen meines Termins hier.

I'm here for my appointment.

Meaning: I'm here for my appointment.

When to use: Say this at the reception desk when you arrive for the scheduled time.

Ich bin wegen meines Termins hier.
I'm here for my appointment.
Guten Morgen, ich bin wegen meines Termins hier.
Good morning, I'm here for my appointment.

Ich komme etwas später.

I'm running late.

Meaning: I'm running late.

When to use: Call or tell reception this if you will arrive later than planned.

Ich komme etwas später.
I'm running a little late.
Entschuldigung, ich komme etwas später, wegen Verkehr.
Sorry, I'll be a bit late because of traffic.

Ist ___ noch frei?

Is ___ still available?

Meaning: Is ___ still available?

When to use: Use this to check if a specific time (e.g., 'Montag um zehn') is still free.

Ist Montag um zehn noch frei?
Is Monday at ten still available?
Ist der Termin am 20. noch frei?
Is the appointment on the 20th still available?

Ich kann am ___.

I'm available on ___.

Meaning: I’m available on ___.

When to use: Use this short reply to say when you are free (use 'um' for times: 'Ich kann um drei').

Tip: For specific clock times, use 'um' (e.g. 'Ich kann um drei'), not 'am'.

Ich kann am Donnerstag.
I'm available on Thursday.
Ich kann am 10. Mai.
I'm free on May 10th.

Da kann ich leider nicht.

I'm not available at ___.

Meaning: I’m not available then.

When to use: Say this politely when a proposed time does not work for you.

Da kann ich leider nicht.
Unfortunately, I can't then.
Um 14 Uhr? Da kann ich leider nicht.
At 2 pm? Unfortunately, I can't then.

2. Conversational Listening Practice

Hear phrases in a real mini-conversation.

Phone call to a clinic reception

Two people on a short phone call arranging an appointment with polite German phrases.

Why is Anna calling?

Portrait of Anna in a German lesson dialogue

Anna

Ich möchte gern einen Termin machen.

I'd like to make an appointment.

Portrait of David in a German lesson dialogue

David

Haben Sie am Dienstag noch einen Termin frei?

Do you have any openings on Tuesday?

Portrait of Anna in a German lesson dialogue

Anna

Welche Zeiten sind noch frei?

What times are available?

Portrait of David in a German lesson dialogue

David

Um 10 Uhr und um 15 Uhr sind beide frei.

10 o'clock and 3 o'clock are both free.

Portrait of Anna in a German lesson dialogue

Anna

Dann nehme ich Dienstag um 10 Uhr, bitte.

Then I'll take Tuesday at 10, please.

Portrait of David in a German lesson dialogue

David

Können Sie mir Datum und Uhrzeit bestätigen? Dienstag, 10 Uhr.

Can you confirm the date and time? Tuesday, 10 o'clock.

3. Guided Practice

Quizzes and matching to lock in meaning.

Which phrase means 'I'll take ___, please.'?

Which phrase asks 'What times are available?'

Which phrase asks the receptionist to confirm date and time?

Which phrase means 'I'm running late.'?

I'm available on Monday.

Receptionist: 'Haben Sie am Montag noch einen Termin frei?' You: '___'

Can you confirm the date and time?

You already booked Tuesday at 10. Call back and say: '___' (ask to confirm).

I'll take 10 o'clock, please.

You are offered 10:00 or 15:00. You choose politely: '___'

Match the core phrases

Match the extra phrases

4. Speaking Practice

Say phrases yourself (mic/recording).

Recording stays on your device only. Check speech uses your browser's speech tools when available.

Say this phrase out loud:

Ich möchte gern einen Termin machen.

I'd like to make an appointment.

Say this phrase out loud:

Haben Sie am ___ noch einen Termin frei?

Do you have any openings on ___?

Say this phrase out loud:

Welche Zeiten sind noch frei?

What times are available?

Say this phrase out loud:

Dann nehme ich ___, bitte.

I'll take ___, please.

Say this phrase out loud:

Können Sie mir Datum und Uhrzeit bestätigen?

Can you confirm the date and time?

Say this phrase out loud:

Ich möchte meinen Termin ändern.

I'd like to change my appointment.

Say this phrase out loud:

Kann ich den Termin auf ___ verschieben?

Can I reschedule for ___?

Say this phrase out loud:

Ich muss meinen Termin absagen.

I need to cancel my appointment.

Say this phrase out loud:

Ich bin wegen meines Termins hier.

I'm here for my appointment.

Say this phrase out loud:

Ich komme etwas später.

I'm running a little late.

Say this phrase out loud:

Ist ___ noch frei?

Is ___ still available?

Say this phrase out loud:

Ich kann am ___.

I'm available on ___.

Say this phrase out loud:

Da kann ich leider nicht.

I'm not available then.