
New here? This is lesson 99 of a free 240-lesson English course.
Taking Amtrak in English
Tasha takes Ana to the Amtrak counter. She wants a Milwaukee ticket, there and back.
Staff will ask if the ticket is one way or round trip. Then Ana needs the track and the time.
The board shows a delay. Murray already has a seat in the waiting hall.
By the end, you'll buy a round-trip, ask which track, and check if a seat is free.
By the end of this lesson
Buy an Amtrak ticket, find the track, and pick a seat.
- I'd like a round-trip to Milwaukee.You want a ticket there and back.
- One way or round trip?Staff ask if you are coming back too.
- Which track?Which platform number is the train on?
- Is this seat taken?You ask if someone is already using this seat.
- The train is delayed.The train will leave later than planned.
- What time is the train?Ask the departure time for this train.
Scene — the Amtrak counter
Tasha and Ana stand at the Amtrak ticket counter in Chicago. A staff member waits behind the glass.
Murray sits on a bench in the waiting hall, peacoat on, with his Ventra card on a cord. The board lists tracks and times.
Tasha is helping Ana buy a ticket for their Milwaukee trip. Their train is delayed today.

Learn — tickets and tracks
Six lines cover a round-trip ticket, the track, a free seat, and a delay.
You'll also ask what time the train leaves.

I'd like a round-trip to Milwaukee.
You want a ticket there and back.
When to use it: Say this at the counter when you want to go and come back.
I'd is I would, so learn I'd like as one piece.
Say it: I'd sounds like one short word.

One way or round trip?
Staff ask if you are coming back too.
When to use it: You will hear this when you buy a train ticket.
One way is only going, and round trip is there and back.

Which track?
Which platform number is the train on?
When to use it: Ask this after you buy your ticket.
At a station, each track has a number.

Is this seat taken?
You ask if someone is already using this seat.
When to use it: Ask this before you sit next to a person.
Taken here means a person is already using the seat.
Say it: Taken has stress on the first part.

The train is delayed.
The train will leave later than planned.
When to use it: Say this when the train will leave later.
You will hear late too, but delayed is the station word.
Say it: The -ed ending in delayed sounds like d.

What time is the train?
Ask the departure time for this train.
When to use it: Ask this to learn when the train leaves.
This asks for the clock time, not the track.
Story — Murray has a seat
Watch Ana buy a Milwaukee ticket with Tasha. Staff mention a delay and a track.
The highlighted words are the lines you just learned.
- The Amtrak hall is busy. Tasha nudges Ana to the glass.
AnaExcuse me. I'd like a round-trip to Milwaukee.She gets their attention and asks for a ticket there and back.- StaffOne way or round trip?Staff ask if you are coming back too.
AnaRound trip? Do we go around?She thinks round trip means going in a circle.
TashaThere and back, Ana. Not around.She explains it kindly in a short way.
AnaRound trip, please.She chooses a ticket there and back.- StaffRound trip. Here's your ticket.Staff confirms her choice and gives her the ticket.
AnaWhat time is the train?Ask the departure time for this train.- StaffEleven forty. The train is delayed.The train will leave at eleven forty, later than planned.
AnaWhich track?Which platform number is the train on?- StaffTrack five. Check the board.The train leaves from track five. Look at the screen.
- They walk to a waiting bench. Murray already fills two seats.
AnaIs this seat taken?You ask if someone is already using this seat.
MurrayWell, this one is. I use two.He needs two seats, so this one is not free.- Tasha turns Ana toward the door.
TashaWe'll go. Safe travels.They will leave now, and she wishes him a safe trip.
Practice — ticket, track, seat
Ten short exercises wait here. You'll listen, pick, fill a gap, and build a line.
They stay small, so the round moves fast.
0 of 10 done
What did you hear?
What did you hear?
What does it mean?
What does it mean?
One way or round trip?
What do you say?
What do you say?
You have your ticket now. You need to know where the train leaves from.
Pick the reply
Staff says:
Pick the reply
One way or round trip?
Staff ask if you are coming back too.
And you reply with:
Swap the word
Swap the word
You want to sit. Ask if someone is already using the seat.
Is this seat ____?
Fill the gap
Fill the gap
The train will leave later than planned.
The ____ is delayed.
Build the line
Build the line
Ask the departure time for this train.
?
Tap the words in order.
What do you say?
What do you say?
You want to ask for a ticket. First, pick the polite phrase that gets their attention.
True or false?
True or false?
You say this when you buy a train ticket.
Put the chat in order
- StaffWhat comes first?
Ana…- Staff…
Say it — your turn at the counter
Now you're Ana at the Amtrak counter, then in the waiting hall. When it's your turn, tap the microphone and speak the line.
Tap play first if you want to hear the line. Your recording stays on your device.
- StaffOne way or round trip?Staff ask if you are coming back too.
- Ana (you)Ask for a ticket to Milwaukee, there and back.

Ask for a ticket to Milwaukee, there and back.
I'd like a round-trip to Milwaukee.
You want a ticket there and back.
0 of 5 said
Recap — what you can say now
| English | Simple English | Play |
|---|---|---|
| I'd like a round-trip to Milwaukee. | You want a ticket there and back. | |
| One way or round trip? | Staff ask if you are coming back too. | |
| Which track? | Which platform number is the train on? | |
| Is this seat taken? | You ask if someone is already using this seat. | |
| The train is delayed. | The train will leave later than planned. | |
| What time is the train? | Ask the departure time for this train. |
Save your progress — it’s free
Keep your place in the course and see which lines you’ve learned.
Want the next lesson in your inbox?
Get the next lesson by email, one a day.
Join the newsletterDaily lesson emails are coming soon. Newsletter subscribers get them first.
Keep practicing with Yak Cards
Want these train lines handy? Grab the Yak Cards for this lesson and review them anywhere.
A quick round with the Yak Cards keeps your ticket lines ready for the station.
Open Yak Cards