English - Hotel Accommodation

Lesson 113 of 139

Traveler speaking politely at a hotel reception desk — English lesson about hotel accommodation.

Goal: Polite requests and common problems at the front desk

Free English lessons with audio, guided practice, and speaking support.

Welcome! In this short lesson we'll practice useful phrases for talking with hotel staff. Say the lines aloud and try the mini-dialogue to feel ready at the front desk.

Level A2: Lesson 113 — quick, practical phrases for hotels. You'll practice polite requests (for room changes, wake-up calls, late check-outs), report problems (noise, air conditioning, locked-out), and confirm booking details. This CEFR-aligned practice helps you speak clearly at the front desk.

After this lesson you'll be able to:

  • At A2: ask for and understand basic hotel services and problems.
  • Say polite requests like "Could I change rooms?" and "Could I get a wake-up call at ___?"
  • Report issues: "The room is too noisy." or "The air conditioning isn't working."
  • Confirm booking length and ask about room readiness and parking.
A friendly hotel lobby scene showing a guest checking in — practicing A2 hotel phrases.

Ready? Let's go!

When you tap play on phrases, we track your progress through this lesson.

1. Reading + Listening Practice

Hear core phrases, repeat aloud.

Could I change rooms?

request a different room

Meaning: request a different room

When to use: When your assigned room is not suitable (noise, smell, view, etc.).

Tip: Saying only "Change rooms?" sounds too short; include a polite word like 'Could' or 'Can'.

Could I change rooms?
Could I change rooms?
The room is near the lift. Could I change rooms, please?
The room is near the lift. Could I change rooms, please?

The room is too noisy.

complain about noise

Meaning: complain about noise

When to use: If loud neighbors, street noise, or building sounds make staying difficult.

The room is too noisy.
The room is too noisy.
I'm sorry, the room is too noisy for me to sleep.
I'm sorry, the room is too noisy for me to sleep.

The air conditioning isn't working.

report something not functioning

Meaning: report something not functioning

When to use: When a device in the room (AC, TV, fridge) does not work.

The air conditioning isn't working.
The air conditioning isn't working.
Excuse me, the air conditioning isn't working in my room.
Excuse me, the air conditioning isn't working in my room.

Could I get a wake-up call at ___?

request a wake-up call

Meaning: request a wake-up call

When to use: When you want the hotel to call you at a specific time in the morning.

Could I get a wake-up call at 7?
Could I get a wake-up call at 7?
Could I get a wake-up call at 6:30, please?
Could I get a wake-up call at 6:30, please?

Is parking available?

ask about parking

Meaning: ask about parking

When to use: When you need to know if the hotel has parking or where to park your car.

Is parking available?
Is parking available?
Is parking available for hotel guests?
Is parking available for hotel guests?

My booking is for ___ nights.

State the length of a hotel stay during check-in.

Meaning: State the length of a hotel stay during check-in.

When to use: When you confirm how many nights you will stay during booking or check-in.

Tip: Remember to use "night" for one night and "nights" for more than one (one night / two nights).

My booking is for two nights.
My booking is for two nights.
My booking is for three nights, from Friday to Monday.
My booking is for three nights, from Friday to Monday.

Is my room ready?

Ask whether the hotel room can be used now.

Meaning: Ask whether the hotel room can be used now.

When to use: At check-in when you arrive early or want to know if your room is ready.

Is my room ready?
Is my room ready?
Hi, is my room ready yet? I arrived early.
Hi, is my room ready yet? I arrived early.

Can I get a late check-out?

Request permission to leave the room later than usual.

Meaning: Request permission to leave the room later than usual.

When to use: When you need more time on the checkout day and want to know if it's allowed.

Can I get a late check-out?
Can I get a late check-out?
Can I get a late check-out at 2 pm, please?
Can I get a late check-out at 2 pm, please?

I locked myself out of my room.

Report being unable to enter the hotel room without a working key.

Meaning: Report being unable to enter the hotel room without a working key.

When to use: If you lose or break your key, or the door does not open and you need help from staff.

I locked myself out of my room.
I locked myself out of my room.
Excuse me, I locked myself out of my room. Can someone help?
Excuse me, I locked myself out of my room. Can someone help?

2. Conversational Listening Practice

Hear phrases in a real mini-conversation.

Guest and front desk agent check room readiness and ask for a room change.

Two people talking at a front desk — mini-dialogue about room readiness and a noisy room.

Why does Anna ask to change rooms?

Portrait of Anna in a English lesson dialogue

Anna

Hi, is my room ready?

Hi, is my room ready?

Portrait of David in a English lesson dialogue

David

Let me check. What is your name?

Let me check. What is your name?

Portrait of Anna in a English lesson dialogue

Anna

Anna Lopez. My booking is for two nights.

Anna Lopez. My booking is for two nights.

Portrait of David in a English lesson dialogue

David

The room is ready. Is everything okay?

The room is ready. Is everything okay?

Portrait of Anna in a English lesson dialogue

Anna

The room is too noisy. Could I change rooms?

The room is too noisy. Could I change rooms?

Portrait of David in a English lesson dialogue

David

Of course. Also, could I get a wake-up call at 7?

Of course. Also, could I get a wake-up call at 7?

Portrait of Anna in a English lesson dialogue

Anna

Yes, please. Thank you.

Yes, please. Thank you.

3. Guided Practice

Quizzes and matching to lock in meaning.

Which phrase asks the hotel for a later checkout?

How do you report that the air conditioning is broken?

Which sentence tells the front desk how many nights you will stay?

Which phrase would you use if you cannot enter your room because you don't have a key?

Excuse me, I locked myself out of my room — can someone open the door for me?

Excuse me, ___ — can someone open the door for me?

It's very hot in here. The air conditioning isn't working — can you fix it, please?

It's very hot in here. ___ — can you fix it, please?

Hello, at check-in I say: My booking is for three nights so you can find my reservation.

Hello, at check-in I say: ___ so you can find my reservation.

Match the core phrases

Match the extra phrases

4. Speaking Practice

Say phrases yourself (mic/recording).

Recording stays on your device only. Check speech uses your browser's speech tools when available.

Say this phrase out loud:

Could I change rooms?

request a different room

Say this phrase out loud:

The room is too noisy.

complain about noise

Say this phrase out loud:

The air conditioning isn't working.

report something not functioning

Say this phrase out loud:

Could I get a wake-up call at ___?

request a wake-up call

Say this phrase out loud:

Is parking available?

ask about parking

Say this phrase out loud:

My booking is for ___ nights.

State the length of a hotel stay during check-in.

Say this phrase out loud:

Is my room ready?

ask whether the room can be used now

Say this phrase out loud:

Can I get a late check-out?

request permission to leave later than usual

Say this phrase out loud:

I locked myself out of my room.

report being unable to enter the room