New here? This is lesson 102 of a free 240-lesson English course.
Hotel booking in English
Tasha has a late bakery event downtown, so she needs a hotel room for the night. Ana walks in with her to the front desk.
Murray sits in the lobby on two chairs, with a coffee he has not finished.
By the end, you'll check in, give a name for the booking, ask about breakfast, and ask the check-out time.
You'll also ask the price per night, and ask to leave bags at the desk.
By the end of this lesson
Check in, ask about breakfast, and ask the check-out time.
- I'd like to check in.You are at the hotel and ready for your room.
- I have a reservation under ___.The booking is in this name.
- Is breakfast included?Ask if morning food is already in the price.
- What time is check-out?Ask when you must leave the room.
- How much is it per night?Ask the price for one night.
- Can I leave my bags here?Ask to store your luggage at the desk.
Scene — the hotel lobby
A small hotel lobby downtown, not far from Tasha's bakery. Ana and Tasha stand at the front desk with two bags.
Murray sits on two chairs by the window, a paper cup in one hoof. The clerk looks up from the computer.
The jukebox mystery stays at the diner. Nobody talks about B7 here.
Learn — check in at the desk
Six lines for the hotel desk. You'll check in, give a name, and ask about breakfast.
You'll also ask the check-out time, the price per night, and if you can leave bags.
I'd like to check in.
You are at the hotel and ready for your room.
When to use it: Say this at the hotel desk when you arrive.
I'd like is one piece and means I would like.
Say it: I'd is short, and the stress is on like.
I have a reservation under ___.
The booking is in this name.
When to use it: Say this to give the name on the booking.
Put a name after under, like Tasha.
Say it: In reservation, the stress is on the third part.
Is breakfast included?
Ask if morning food is already in the price.
When to use it: Ask this to see if morning food is in the price.
Included means the food is already in the price.
Say it: The -ed in included sounds like id.
What time is check-out?
Ask when you must leave the room.
When to use it: Ask this so you know when to leave the room.
Check-out is two parts joined by a hyphen.
Say it: Put a little more stress on check.
How much is it per night?
Ask the price for one night.
When to use it: Ask this to learn the price for one night.
Per night means for each night you stay.
Can I leave my bags here?
Ask to store your luggage at the desk.
When to use it: Ask this to keep bags at the desk for a while.
Leave here means store the bags, not give them away.
Story — tasha's late night
Watch Ana help Tasha at the hotel desk. Tasha is tired from the bakery, so Ana talks first.
The highlighted words are the lines you just learned.
- The lobby is quiet. Tasha holds her bakery bag and looks at the desk.
AnaExcuse me. I'd like to check in.She gets his attention, then says she is ready for the room.- ClerkSure. What's the name?He asks for the name on the booking.
- AnaI have a reservation under Tasha.The booking is in Tasha's name.
TashaSo, is breakfast included?She asks if morning food is already in the price.- ClerkYes, breakfast is included. It's served until ten.Breakfast is in the room price, and it is served until ten.
- AnaWhat time is check-out?Ask when you must leave the room.
- ClerkEleven.Leave the room at eleven.
- AnaHow much is it?You ask the price.
- ClerkFor one night?He checks that you mean the price for one night.
- AnaHow much is it per night?Ask the price for one night.
- ClerkOne sixty with tax.The total is one hundred sixty, including tax.
- AnaCan I leave my bags here? I will not come back.She asks to store the bags, then thinks leave means go away.
- ClerkWe'll keep them. You can pick them up later.The bags stay at the desk, and you come back for them.
- AnaThank you.You say this when someone helps you.
- Murray is on two chairs by the window, a coffee in one hoof.
MurrayWell, I was just in the neighborhood.He says he was nearby, but he was not.
Practice — desk questions
Ten quick exercises wait here. You'll listen, pick, fill a gap, and build a line.
They stay short, so you can move through the hotel desk talk.
0 of 10 done
What did you hear?
What did you hear?
What do you say?
What do you say?
The clerk is looking at the computer. Use the polite words that get his attention, not a request yet.
What does it mean?
What does it mean?
Is breakfast included?
Fill the gap
Fill the gap
The booking is in this name.
I have a ____ under ___.
Build the line
Build the line
Ask the price for one night.
?
Tap the words in order.
Pick the reply
Clerk says:
Pick the reply
The room isn't ready until three. What do you want to do with your bags?
The room is not ready. He asks what to do with the bags.
And you reply with:
Swap the word
Swap the word
You already have the room. Ask when you must leave.
What time is check-____?
Match the pairs
English
I'd like to check in.Drop the Simple English hereIs breakfast included?Drop the Simple English hereWhat time is check-out?Drop the Simple English hereCan I leave my bags here?Drop the Simple English hereSimple English
True or false?
True or false?
This line is a hello at the hotel door.
What do you say?
What do you say?
You are buying a bottle of water at the hotel shop. You want the price.
Say it — your turn at the desk
Now you're Ana at the hotel desk with Tasha. When it's your turn, tap the microphone and speak the line.
Tap play first if you want to hear the line. Your recording stays on your device.
- ClerkHi. How can I help you?A friendly hello, then he asks how to help.
- Ana (you)Tell the clerk you are ready for your room.
Tell the clerk you are ready for your room.
I'd like to check in.
You are at the hotel and ready for your room.
0 of 6 said
Recap — what you can say now
| English | Simple English | Play |
|---|---|---|
| I'd like to check in. | You are at the hotel and ready for your room. | |
| I have a reservation under ___. | The booking is in this name. | |
| Is breakfast included? | Ask if morning food is already in the price. | |
| What time is check-out? | Ask when you must leave the room. | |
| How much is it per night? | Ask the price for one night. | |
| Can I leave my bags here? | Ask to store your luggage at the desk. |
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Keep practicing with Yak Cards
Want to keep these hotel lines handy? Grab the Yak Cards for this lesson and review them anywhere.
A quick round with the Yak Cards each day keeps check-in ready for the desk.
Open Yak Cards