Ready to get organized? This short lesson helps you handle appointments like a pro—calling, checking times, and changing plans. Be playful: a little planning saves a lot of Yak Yacker!
Level A2: In Lesson 118 you'll practice 13 useful phrases for appointments: requesting, checking openings, choosing times, rescheduling, canceling, and arriving. This CEFR-aligned pack focuses on real short lines you can use by phone or in person. We'll listen, repeat, and do quick quizzes so you can feel confident booking and changing appointments.
After this lesson you'll be able to:
Ask for and make an appointment using simple, polite phrases.
Check availability and confirm a date and time.
Reschedule or cancel an appointment clearly and politely.
Level A2: Use these phrases in phone and in-person situations.
Ready? Let's go!
When you tap play on phrases, we track your progress through this lesson.
1. Reading + Listening Practice
Hear core phrases, repeat aloud.
I'd like to make an appointment.
Requesting an appointment
Meaning: Requesting an appointment
When to use: Use this to start booking an appointment with a clinic, salon, office, or service.
I'd like to make an appointment for next Tuesday.
I'd like to make an appointment for next Tuesday.
I'd like to make an appointment with Dr. Patel, please.
I'd like to make an appointment with Dr. Patel, please.
Do you have any openings on ___?
Asking about availability
Meaning: Asking about availability
When to use: Ask this to check if a specific day or date is free. Put a day or date in the blank.
Tip: Beginner error: mixing up prepositions—use "on" with days and dates (on Friday, on June 12th), not "at".
Do you have any openings on Friday?
Do you have any openings on Friday?
Do you have any openings on June 12th?
Do you have any openings on June 12th?
What times are available?
Asking about available times
Meaning: Asking about available times
When to use: Use this when you want the available time slots for a given day.
What times are available on Tuesday?
What times are available on Tuesday?
What times are available this afternoon?
What times are available this afternoon?
I'll take ___, please.
Choosing an appointment time
Meaning: Choosing an appointment time
When to use: Say this to accept one of the offered time options. Put the chosen time in the blank.
Tip: Beginner error: saying "I take 10:30" instead of the polite form "I'll take 10:30, please."
I'll take 10:30, please.
I'll take 10:30, please.
I'll take the 4pm slot, please.
I'll take the 4pm slot, please.
Can you confirm the date and time?
Confirming an appointment detail
Meaning: Confirming an appointment detail
When to use: Use this to make sure you and the receptionist agree on the appointment day and time.
Tip: Sometimes learners forget to repeat the date/time back—always listen and repeat to avoid mistakes.
Can you confirm the date and time?
Can you confirm the date and time?
Can you confirm the date and time for my haircut next week?
Can you confirm the date and time for my haircut next week?
I'd like to change my appointment.
Changing an appointment
Meaning: Changing an appointment
When to use: Start a conversation about modifying an existing appointment.
I'd like to change my appointment from Monday to Wednesday.
I'd like to change my appointment from Monday to Wednesday.
I'd like to change my appointment—is that possible?
I'd like to change my appointment—is that possible?
Can I reschedule for ___?
Rescheduling an appointment
Meaning: Rescheduling an appointment
When to use: Use this to request a new date or time. Put your proposed day/time in the blank.
Can I reschedule for next Thursday?
Can I reschedule for next Thursday?
Can I reschedule for the morning?
Can I reschedule for the morning?
I need to cancel my appointment.
Canceling an appointment
Meaning: Canceling an appointment
When to use: Say this when you cannot attend and need to cancel.
I need to cancel my appointment for tomorrow.
I need to cancel my appointment for tomorrow.
I'm sorry—I need to cancel my appointment.
I'm sorry—I need to cancel my appointment.
I'm here for my appointment.
Checking arrival for an appointment
Meaning: Checking arrival for an appointment
When to use: Say this when you arrive at the location and want to let staff know you're present.
Hi—I'm here for my appointment with Dr. Lee.
Hi—I'm here for my appointment with Dr. Lee.
I'm here for my 2pm appointment.
I'm here for my 2pm appointment.
I'm running late.
Explaining lateness
Meaning: Explaining lateness
When to use: Use this to tell the office that you will be late.
I'm running late—I should be there in 10 minutes.
I'm running late—I should be there in 10 minutes.
I'm running late because of traffic.
I'm running late because of traffic.
I'm available on ___.
Say when one is free for an appointment
Meaning: Say when one is free for an appointment
When to use: Offer days or times when you can attend. Put the day or time in the blank.
I'm available on Monday morning.
I'm available on Monday morning.
I'm available on June 5th.
I'm available on June 5th.
I'm not available at ___.
Say when one is not free for an appointment
Meaning: Say when one is not free for an appointment
When to use: Politely refuse a proposed time by telling when you cannot attend. Put the time in the blank.
I'm not available at 3pm.
I'm not available at 3pm.
I'm not available on Friday afternoon.
I'm not available on Friday afternoon.
Does ___ work for you?
Ask whether a proposed appointment time is acceptable
Meaning: Ask whether a proposed appointment time is acceptable
When to use: Use this to propose a time and check if it suits the other person. Put the time or day in the blank.
Does 11am work for you?
Does 11am work for you?
Does next Wednesday work for you?
Does next Wednesday work for you?
2. Conversational Listening Practice
Hear phrases in a real mini-conversation.
Anna calls a clinic to make and confirm an appointment.
Why did Anna call?
Anna
I'd like to make an appointment.
Requesting an appointment
David
Do you have any openings on Friday?
Asking about availability
Anna
What times are available?
Asking about available times
David
We have 10am or 2pm.
Offering times
Anna
I'll take 2pm, please.
Choosing an appointment time
David
Can you confirm the date and time? That's Friday at 2pm.
Confirming the appointment details
3. Guided Practice
Quizzes and matching to lock in meaning.
Which phrase do you use when you arrive at a clinic for a booked time?
Which phrase politely cancels a booking?
How do you suggest a new time when the original doesn't work?
Which question asks about specific time options?
Receptionist: We can do Tuesday at 10 or Thursday at 2. You: I'll take Tuesday at 10, please.
Receptionist: We can do Tuesday at 10 or Thursday at 2. You: ___.
The doctor suggests 3pm, but you can't go. You say: I'm not available at 3pm.
The doctor suggests 3pm, but you can't go. You say: ___.
You're stuck in traffic and calling the office. You say: I'm running late.
You're stuck in traffic and calling the office. You say: ___.
Match the core phrases
Match the extra phrases
4. Speaking Practice
Say phrases yourself (mic/recording).
Recording stays on your device only. Check speech uses your browser's speech tools when available.
Say this phrase out loud:
I'd like to make an appointment.
Requesting an appointment
Say this phrase out loud:
Do you have any openings on ___?
Asking about availability
Say this phrase out loud:
What times are available?
Asking about available times
Say this phrase out loud:
I'll take ___, please.
Choosing an appointment time
Say this phrase out loud:
Can you confirm the date and time?
Confirming an appointment detail
Say this phrase out loud:
I'd like to change my appointment.
Changing an appointment
Say this phrase out loud:
Can I reschedule for ___?
Rescheduling an appointment
Say this phrase out loud:
I need to cancel my appointment.
Canceling an appointment
Say this phrase out loud:
I'm here for my appointment.
Checking arrival for an appointment
Say this phrase out loud:
I'm running late.
Explaining lateness
Say this phrase out loud:
I'm available on ___.
Say when one is free for an appointment
Say this phrase out loud:
I'm not available at ___.
Say when one is not free for an appointment
Say this phrase out loud:
Does ___ work for you?
Ask whether a proposed appointment time is acceptable
