English - Asking for Help

Lesson 9 of 139

A traveler at a busy station asks a staff member for help in English. The scene shows practical English learning for asking for help.

Goal: Small phrases for big moments

Free English lessons with audio, guided practice, and speaking support.

Sometimes you do not need a long sentence. You just need the right short phrase—and maybe a friendly human nearby.

Level A1: In this lesson, you’ll practice simple help phrases like “Can you help me?”, “I need help,” and “Can you say that again?” You’ll also learn how to ask for a specific kind of help, say something is not working, and show when a situation is urgent. Yak Yacker is here to help you help yourself—yak yeah!

After this lesson you'll be able to:

  • Ask another person for help in simple English.
  • Say what problem you have, like “I can’t find ___” or “This doesn’t work.”
  • Ask someone to repeat, show you something, or let you use a phone.
  • Use A1 phrases to get help in public places.
A phone, a ticket machine, and a lost bag show everyday moments when learners may need help in English.

Ready? Let's go!

When you tap play on phrases, we track your progress through this lesson.

1. Reading + Listening Practice

Hear core phrases, repeat aloud.

Help, please.

Request immediate help politely

Meaning: “Help, please.” means you need help now, and you are asking politely.

When to use: Use it when you need quick help in an emergency or everyday problem.

Tip: Add “please” to sound polite, especially with people you do not know.

Help, please. I can't open the door.
A polite quick request for help.
Help, please. I need help.
A simple way to ask for help now.

Can you help me?

Ask another person for help

Meaning: “Can you help me?” asks one person to help you.

When to use: Use it with staff, a friend, or a person nearby.

Tip: Say “help me,” not “help I.”

Can you help me? I can't find my ticket.
You ask one person for help.
Excuse me, can you help me?
A polite way to start asking for help.

I need help.

State a need for assistance

Meaning: “I need help.” tells someone you need assistance.

When to use: Use it when you have a problem but do not yet explain all the details.

I need help. This doesn't work.
You say you need assistance with a problem.
I need help. Can you show me?
You ask for help and then ask to see how.

Can you help me with ___?

Ask for help with a specific thing

Meaning: “Can you help me with ___?” asks for help with one specific thing.

When to use: Use it when you can name the problem, object, or task.

Tip: After “with,” say the thing: “with my phone,” “with this machine,” “with my bag.”

Can you help me with this form?
You ask for help with a form.
Can you help me with my ticket?
You ask for help with your ticket.

Can you show me?

Ask someone to show a solution or location

Meaning: “Can you show me?” asks someone to show you how to do something or where something is.

When to use: Use it when seeing is easier than listening to a long explanation.

Can you show me? I can't do this.
You ask someone to show you the action.
I can't find the exit. Can you show me?
You ask someone to show you the place.

Can you say that again?

Ask someone to repeat information

Meaning: “Can you say that again?” asks someone to repeat what they said.

When to use: Use it when you did not hear or did not understand.

Sorry, can you say that again?
You ask politely for repetition.
Can you say that again? I need help.
You ask the person to repeat important information.

I can't find ___.

Say something cannot be found and invite assistance

Meaning: “I can't find ___.” says you are looking for something and cannot find it.

When to use: Use it for a lost object, place, person, or information.

I can't find my phone.
You cannot find your phone.
I can't find the bathroom. Can you help me?
You cannot find a place and ask for help.

Do you work here?

Identify a possible helper

Meaning: “Do you work here?” asks if a person is staff in that place.

When to use: Use it in a shop, station, hotel, airport, or office when you need the right helper.

Excuse me, do you work here?
You check if someone is staff.
Do you work here? I need help.
You find out if this person can help you.

Who can help me?

Ask who can provide assistance

Meaning: “Who can help me?” asks which person can give help.

When to use: Use it when the person you ask may not be the right helper.

Who can help me? This doesn't work.
You ask who can help with a problem.
I need help. Who can help me?
You ask where to find help.

This doesn't work.

State that a thing is not functioning

Meaning: “This doesn't work.” says a thing is not working correctly.

When to use: Use it for a phone, card, machine, door, app, or other object.

This doesn't work. Can you help me?
You say the object has a problem.
My card is here, but this doesn't work.
You say a machine or system is not working.

I can't do this.

Say that the speaker cannot manage the task

Meaning: “I can't do this.” says a task is too difficult or unclear for you right now.

When to use: Use it when you need someone to show you or help you finish something.

I can't do this. Can you show me?
You ask for help because the task is difficult.
This form is hard. I can't do this.
You say you cannot complete the task.

Can I use your phone?

Ask for help using a phone

Meaning: “Can I use your phone?” asks to use another person’s phone.

When to use: Use it when your phone is missing, dead, or not working and you need to call or message someone.

Can I use your phone? Mine doesn't work.
You ask to use another phone.
It's an emergency. Can I use your phone?
You ask to use a phone urgently.

It's an emergency.

Signal an urgent need for help

Meaning: “It's an emergency.” tells someone the situation is urgent.

When to use: Use it when help is needed immediately, for safety or a serious problem.

It's an emergency. I need help.
You say the situation is urgent.
Help, please. It's an emergency.
You ask for urgent help.

2. Conversational Listening Practice

Hear phrases in a real mini-conversation.

Anna is at a busy station. She needs help from David, who works at the information desk.

Anna talks to David at a public information desk and uses simple English help phrases.

What does Anna need help with?

Portrait of Anna in a English lesson dialogue

Anna

Excuse me, do you work here?

Anna checks if David is staff.

Portrait of David in a English lesson dialogue

David

Yes. Can you help me? Sorry—can you say that again?

David makes a small mistake, then asks Anna to repeat.

Portrait of Anna in a English lesson dialogue

Anna

I need help. I can't find my child. It's an emergency.

Anna says the problem is urgent.

Portrait of David in a English lesson dialogue

David

I understand. Can you show me where you last saw him?

David asks Anna to show the place.

Portrait of Anna in a English lesson dialogue

Anna

Yes. Also, can I use your phone?

Anna asks to use David’s phone.

Portrait of David in a English lesson dialogue

David

Of course. Security can help. Come with me.

David offers help and takes Anna to security.

3. Guided Practice

Quizzes and matching to lock in meaning.

You need quick help and want to be polite. What do you say?

Someone speaks too fast. What can you say?

You are in a shop and you want to know if someone is staff. What do you ask?

The ticket machine does nothing when you press the button. What do you say?

At the airport, Anna looks worried and says to a staff member: “Excuse me. Can you help me? I can't find my passport.”

At the airport, Anna looks worried and says to a staff member: “Excuse me. ___. I can't find my passport.”

David presses the ticket machine button three times, but nothing happens. He says: “This doesn't work.”

David presses the ticket machine button three times, but nothing happens. He says: “___”

The worker gives Anna directions, but the station is noisy. Anna says: “Sorry, can you say that again?”

The worker gives Anna directions, but the station is noisy. Anna says: “Sorry, ___”

Match the core phrases

Match the extra phrases

4. Speaking Practice

Say phrases yourself (mic/recording).

Recording stays on your device only. Check speech uses your browser's speech tools when available.

Say this phrase out loud:

Help, please.

Request immediate help politely.

Say this phrase out loud:

Can you help me?

Ask another person for help.

Say this phrase out loud:

I need help.

State a need for assistance.

Say this phrase out loud:

Can you help me with ___?

Ask for help with a specific thing.

Say this phrase out loud:

Can you show me?

Ask someone to show a solution or location.

Say this phrase out loud:

Can you say that again?

Ask someone to repeat information.

Say this phrase out loud:

I can't find ___.

Say something cannot be found and invite assistance.

Say this phrase out loud:

Do you work here?

Identify a possible helper.

Say this phrase out loud:

Who can help me?

Ask who can provide assistance.

Say this phrase out loud:

This doesn't work.

State that a thing is not functioning.

Say this phrase out loud:

I can't do this.

Say that you cannot manage the task.

Say this phrase out loud:

Can I use your phone?

Ask for help using a phone.

Say this phrase out loud:

It's an emergency.

Signal an urgent need for help.