Quick and friendly — today we focus on useful service phrases you’ll use in cafés, shops, and hotels. Repeat each phrase aloud and imagine asking a real person.
Level A1: Lesson 156 — CEFR-aligned. In this short lesson you'll practice four polite facility requests: asking to use the restroom (お手洗いをお借りしてもいいですか。), checking for Wi‑Fi (Wi‑Fiはありますか。), asking for the password (パスワードは何ですか。), and finding a power outlet (電源はどこですか。). These are everyday phrases for travelers and café time.
After this lesson you'll be able to:
Understand and repeat four polite facility questions used in shops, cafés, and hotels.
Recognize when to ask about restrooms, Wi‑Fi, passwords, and outlets.
Practice short dialogues so you can ask these questions confidently in real situations.
Ready? Let's go!
When you tap play on phrases, we track your progress through this lesson.
1. Reading + Listening Practice
Hear core phrases, repeat aloud.
お手洗いをお借りしてもいいですか。
Otearai o okari shite mo ii desu ka.
May I use the restroom?
Meaning: May I use the restroom?
When to use: Polite phrase when you need to use the bathroom in a shop, café, home, or office.
Tip: Beginners sometimes say トイレを使ってもいいですか。That’s okay informally, but お手洗いをお借りしてもいいですか。is more polite in shops.
すみません、お手洗いをお借りしてもいいですか。
Sumimasen, otearai o okari shite mo ii desu ka.
Excuse me, may I use the restroom?
喫茶店でお手洗いをお借りしてもいいですか。
Kissaten de otearai o okari shite mo ii desu ka.
May I use the restroom at this café?
Wi-Fiはありますか。
Wai fai wa arimasu ka.
Is there Wi-Fi?
Meaning: Is there Wi‑Fi?
When to use: Ask this in cafés, hotels, libraries, and other public places when you want internet access.
このカフェでWi‑Fiはありますか。
Kono kafe de Wai‑fai wa arimasu ka.
Is there Wi‑Fi at this café?
ホテルのロビーでWi‑Fiはありますか。
Hoteru no robī de Wai‑fai wa arimasu ka.
Is there Wi‑Fi in the hotel lobby?
パスワードは何ですか。
Pasuwādo wa nan desu ka.
What is the password?
Meaning: What is the password?
When to use: Use this after someone confirms there is Wi‑Fi and you need the network password.
Tip: Sometimes learners only say パスワード? which can sound abrupt. Add すみません or ask in a full sentence for politeness.
Wi‑Fiありますか。パスワードは何ですか。
Wai‑fai arimasu ka. Pasuwādo wa nan desu ka.
Is there Wi‑Fi? What is the password?
すみません、パスワードは何ですか?
Sumimasen, pasuwādo wa nan desu ka?
Excuse me, what is the password?
電源はどこですか。
Dengen wa doko desu ka.
Where is the power outlet?
Meaning: Where is the power outlet?
When to use: Ask when you need to charge a phone or laptop in cafés, airports, or waiting areas.
ノートパソコンの電源はどこですか。
Nōto pasokon no dengen wa doko desu ka.
Where is the power outlet for my laptop?
この席の近くに電源はどこですか。
Kono seki no chikaku ni dengen wa doko desu ka.
Where is the power outlet near this seat?
2. Conversational Listening Practice
Hear phrases in a real mini-conversation.
Anna and David are in a café. Anna needs the restroom; David needs Wi‑Fi and the password.
What do Anna and David ask for?
Anna
すみません、お手洗いをお借りしてもいいですか。
Sumimasen, otearai o okari shite mo ii desu ka.
Excuse me, may I use the restroom?
Barista
どうぞ、あちらです。
Dōzo, achira desu.
Go ahead, it's over there.
David
すみません、Wi‑Fiはありますか?
Sumimasen, Wai‑fai wa arimasu ka?
Excuse me, is there Wi‑Fi?
Barista
はい、あります。パスワードは何ですか?
Hai, arimasu. Pasuwādo wa nan desu ka?
Yes, there is. What is the password?
3. Guided Practice
Quizzes and matching to lock in meaning.
Which phrase means 'May I use the restroom?'
You want internet in a café. Which do you ask?
After they say there is Wi‑Fi, what should you ask next?
You need to charge your phone. What do you ask?
I want to use my laptop in the café. Excuse me, is there Wi‑Fi?
カフェでノートパソコンを使いたいです。すみません、___。
Kafe de nōto pasokon o tsukaitai desu. Sumimasen, ___ .
Staff: There's Wi‑Fi. Customer: What is the password?
店員さん:Wi‑Fiありますよ。客:___?
Ten’in‑san: Wai‑fai arimasu yo. Kyaku: ___ ?
There's a long wait. I want to charge my phone. Where is the power outlet?
長時間待ちがあります。スマホを充電したいです。___。
Chōjikan machi ga arimasu. Sumaho o jūden shitai desu. ___.
Match the core phrases
Match the extra phrases
4. Speaking Practice
Say phrases yourself (mic/recording).
Recording stays on your device only. Check speech uses your browser's speech tools when available.