Japanese - Politeness

Lesson 5 of 168

A friendly street scene in Japan with two people speaking polite Japanese phrases, illustrating requests and thanks.

Goal: Basic polite requests, thanks, and short apologies

Free Japanese lessons with guided practice, audio, and speaking support.

Welcome! This short lesson focuses on polite, everyday phrases that make you sound friendly and respectful. Listen, repeat, and use these phrases in real situations — you'll sound great fast!

Level A1: In this lesson you will learn and practice polite requests, ways to say thanks and you're welcome, and simple apologies. We'll hear short phrases like ___てください (___te kudasai), ありがとうございます (Arigatō gozaimasu), すみません (Sumimasen), and more, then practice with quizzes and speaking prompts. This CEFR-aligned lesson is practical and ready for real conversations.

After this lesson you'll be able to:

  • Recognize and say polite requests using ___てください (___te kudasai) and ___てもらえますか (___te moraemasu ka).
  • Use basic polite responses: ありがとうございます (Arigatō gozaimasu) and どういたしまして (Dō itashimashite).
  • Politely get attention and apologize with すみません (Sumimasen), and soften refusals with すみません、できません (Sumimasen, dekimasen).
  • Use reassurance and offers like 大丈夫です (Daijōbu desu), どうぞ (Dōzo), and お先にどうぞ (Osaki ni dōzo).
Close-up of a learner repeating polite Japanese phrases like ありがとうございます and すみません while practicing pronunciation.

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When you tap play on phrases, we track your progress through this lesson.

1. Reading + Listening Practice

Hear core phrases, repeat aloud.

___てください。

___te kudasai.

Please, ___ .

Meaning: Please, ___ .

When to use: Use this to make a simple polite request. Insert a verb's て-form (te-form) before ください. Examples: 来てください (kite kudasai), 見てください (mite kudasai).

Tip: Don't use the dictionary form (e.g., *閉めください). You must use the て形 (te-form) before ください。

ドアを閉めてください。

Doa o shimete kudasai.

Please close the door.
名前を書いてください。

Namae o kaite kudasai.

Please write your name.

ありがとうございます。

Arigatō gozaimasu.

Thank you.

Meaning: Thank you.

When to use: A polite, commonly used way to say thanks in daily conversation. The shorter casual form is ありがとう (arigatō).

助けてくれて、ありがとうございます。

Tasukete kurete, arigatō gozaimasu.

Thank you for helping me.
美味しいです。ありがとうございます。

Oishii desu. Arigatō gozaimasu.

It's delicious. Thank you.

どういたしまして。

Dō itashimashite.

You're welcome.

Meaning: You're welcome.

When to use: A standard polite response to thanks. In casual talk, people also say いえいえ (ieie).

A: ありがとうございます。 B: どういたしまして。

A: Arigatō gozaimasu. B: Dō itashimashite.

A: Thank you. B: You're welcome.
手伝ってくれて、ありがとう。どういたしまして。

Tetsudatte kurete, arigatō. Dō itashimashite.

Thanks for helping. You're welcome.

すみません

Sumimasen.

Excuse me.

Meaning: Excuse me.

When to use: Use this to get someone's attention politely (e.g., in a store) or to apologize lightly. Context determines whether it's 'excuse me' or 'sorry.'

Tip: Learners sometimes use すみません for everything; remember it's also used to get attention, not only to apologize.

すみません、メニューをお願いします。

Sumimasen, menyū o onegaishimasu.

Excuse me, the menu please.
すみません、ちょっといいですか?

Sumimasen, chotto ii desu ka?

Excuse me, do you have a moment?

すみません

Sumimasen.

Sorry.

Meaning: Sorry.

When to use: Use this for light apologies up to more polite apologies. The casual form is ごめん (gomen).

遅れてすみません。

Okurete sumimasen.

Sorry for being late.
ぶつかって、すみません。

Butsukatte, sumimasen.

Sorry for bumping into you.

___てもらえますか。

___te moraemasu ka.

Could you ___, please?

Meaning: Could you ___, please?

When to use: Use this to ask someone politely if they can do something for you. Insert the verb's て形 (te-form) before もらえますか。For extra politeness use ていただけますか。

Tip: Don't mix forms like もらいますか; use もらえますか for polite requests. For stronger politeness, use ていただけますか。

写真を撮ってもらえますか。

Shashin o totte moraemasu ka.

Could you take a photo (for me), please?
ちょっと待ってもらえますか。

Chotto matte moraemasu ka.

Could you wait a moment, please?

もう一度言ってください。

Mō ichido itte kudasai.

Can you say that again, please?

Meaning: Can you say that again, please?

When to use: A polite, simple phrase to ask someone to repeat what they said. Adding すみません at the start sounds even more natural.

すみません、もう一度言ってください。

Sumimasen, mō ichido itte kudasai.

Excuse me, can you say that again, please?
聞こえませんでした。もう一度言ってください。

Kikoemasen deshita. Mō ichido itte kudasai.

I didn't hear. Please say it again.

手伝ってください。

Tetsudatte kudasai.

Please help me.

Meaning: Please help me.

When to use: Use this when you want someone to help with a task. Note this is different from a cry for danger (助けてください).

荷物を持ってください。手伝ってください。

Nimotsu o motte kudasai. Tetsudatte kudasai.

Please hold the luggage. Please help me.
この書類を整理するのを手伝ってください。

Kono shorui o seiri suru no o tetsudatte kudasai.

Please help me organize these documents.

すみません、できません。

Sumimasen, dekimasen.

Sorry, I can't.

Meaning: Sorry, I can't.

When to use: A simple, polite way to refuse or say you can't do something. To soften it more, add ちょっと (chotto) or explain briefly.

すみません、今日は手伝えません。すみません、できません。

Sumimasen, kyō wa tetsudaemasu. Sumimasen, dekimasen.

Sorry, I can't help today. Sorry, I can't.
その時間は無理です。すみません、できません。

Sono jikan wa muri desu. Sumimasen, dekimasen.

That time is impossible. Sorry, I can't.

ありがとうございます。助かります。

Arigatō gozaimasu. Tasukarimasu.

That's very kind of you.

Meaning: That's very kind of you.

When to use: Use this when someone does something helpful and you want to show extra gratitude: ありがとうございます。助かります。

荷物を持ってくれて、ありがとうございます。助かります。

Nimotsu o motte kurete, arigatō gozaimasu. Tasukarimasu.

Thank you for carrying my luggage. That helps a lot.
情報を教えてくれて、ありがとうございます。助かります。

Jōhō o oshiete kurete, arigatō gozaimasu. Tasukarimasu.

Thanks for the information. That's very helpful.

大丈夫です

Daijōbu desu.

It's okay.

Meaning: It's okay.

When to use: Use this to reassure someone after a small problem or to say you are fine. Casual form is also 大丈夫 (daijōbu).

大丈夫です。気にしないでください。

Daijōbu desu. Ki ni shinaide kudasai.

It's okay. Please don't worry.
怪我はありません。大丈夫です。

Kega wa arimasen. Daijōbu desu.

There are no injuries. It's okay.

どうぞ

Dōzo.

Go ahead.

Meaning: Go ahead.

When to use: Use this to give permission politely when letting someone start, take something, or go first.

どうぞ、入ってください。

Dōzo, haitte kudasai.

Go ahead, please come in.
どうぞ、お使いください。

Dōzo, otsukai kudasai.

Please go ahead and use it.

お先にどうぞ

Osaki ni dōzo.

After you.

Meaning: After you.

When to use: Use this when letting someone go ahead of you, for example through a door or in line. お先に is a polite form.

お先にどうぞ。私は急ぎません。

Osaki ni dōzo. Watashi wa isogimasen.

After you. I'm not in a hurry.
どうぞ、お先にどうぞ。

Dōzo, osaki ni dōzo.

Please, after you.

2. Conversational Listening Practice

Hear phrases in a real mini-conversation.

Anna asks David for help carrying a box; they use polite requests and thanks.

Two people (Anna and David) helping each other with a box, using polite requests and thanks in Japanese.

What did Anna ask David to do?

Portrait of Anna in a Japanese lesson dialogue

Anna

すみません、手伝ってください。

Sumimasen, tetsudatte kudasai.

Excuse me, please help me.

Portrait of David in a Japanese lesson dialogue

David

はい、どの箱ですか?

Hai, dono hako desu ka?

Yes, which box?

Portrait of Anna in a Japanese lesson dialogue

Anna

この箱を持ってください。

Kono hako o motte kudasai.

Please hold this box.

Portrait of David in a Japanese lesson dialogue

David

どうぞ。分かりました。

Dōzo. Wakarimashita.

Go ahead. Got it.

Portrait of Anna in a Japanese lesson dialogue

Anna

ありがとうございます。助かります。

Arigatō gozaimasu. Tasukarimasu.

Thank you. That helps a lot.

Portrait of David in a Japanese lesson dialogue

David

どういたしまして。大丈夫です。

Dō itashimashite. Daijōbu desu.

You're welcome. It's okay.

Portrait of Anna in a Japanese lesson dialogue

Anna

お先にどうぞ

Osaki ni dōzo.

After you.

3. Guided Practice

Quizzes and matching to lock in meaning.

Which phrase means 'Please help me'?

How do you say 'You're welcome' politely?

Which phrase is a polite way to ask 'Could you ___, please?'?

Which phrase can mean both 'Excuse me' and 'Sorry' in polite speech?

I didn't hear. Excuse me, can you say that again, please?

聞こえませんでした。すみません、___。

At the station I was asked for directions. Excuse me, could you ___, please?

駅で道を聞かれました。すみません、___?

Other person: Can you help tomorrow afternoon? Me: Sorry, I can't.

相手:明日の午後、手伝ってもらえますか? 私:___。

Match the core phrases

Match the extra phrases

4. Speaking Practice

Say phrases yourself (mic/recording).

Recording stays on your device only. Check speech uses your browser's speech tools when available.

Say this phrase out loud:

___てください。

___te kudasai.

Please, ___ .

Say this phrase out loud:

ありがとうございます。

Arigatō gozaimasu.

Thank you.

Say this phrase out loud:

どういたしまして。

Dō itashimashite.

You're welcome.

Say this phrase out loud:

すみません

Sumimasen.

Sorry.

Say this phrase out loud:

すみません

Sumimasen.

Sorry.

Say this phrase out loud:

___てもらえますか。

___te moraemasu ka.

Could you ___, please?

Say this phrase out loud:

もう一度言ってください。

Mō ichido itte kudasai.

Can you say that again, please?

Say this phrase out loud:

手伝ってください。

Tetsudatte kudasai.

Please help me.

Say this phrase out loud:

すみません、できません。

Sumimasen, dekimasen.

Sorry, I can't.

Say this phrase out loud:

ありがとうございます。助かります。

Arigatō gozaimasu. Tasukarimasu.

That's very kind of you.

Say this phrase out loud:

大丈夫です

Daijōbu desu.

It's okay.

Say this phrase out loud:

どうぞ

Dōzo.

Go ahead.

Say this phrase out loud:

お先にどうぞ

Osaki ni dōzo.

After you.